30 _adm_txt_mp_unconfirmed error

Hello

Hope someone can help.  Since the migration I have this 30 _adm_txt_mp_unconfirmed showing in the members panel but yet when clicked it doesn't show anything where it should.  I have included a screenshot with brief description.  Thanks in advance for your consideration and help. xxx

BeWytched

Okay so this link solved the text issue _adm_txt_mp_unconfirmed by going to my root directory -install-lang-lang-en.php and adding that key under _adm_txt_mp_suspended.  I also added the key to the language keys but didn't make a difference and only that seems to work.  It still shows there are 30 members waiting to be activated and I have no idea where that is or how to fix it.  Maybe no one answering will make me a little smarter and solve my own issue.  Well there's always google if the site who makes and distributes the product doesn't have the time to answer it's users questions.  I've posted a few other s in here and still no response.   Hopefully someone will be kind enough to want to share how they fixed the problem.  Thanks. xxx

How many couple accounts do you have?

There is a bug in dolphin when activating a couple accounts. Dolphin creates a second unused nickname for the second person of a couple. These end up remaining inactive when activating these accounts.

The only way to correct those is in the database manually Look for nicknames ending with (2)

Actually after looking at your screen shot again, thats exactly how many couple accounts you have. So i believe that is the issue.

Thx Deano.  Could you please tell me where to look and how to fix it?  I so much appreciate it.

The quick way to fix all of those is to set them all to active in one query.

Using phpMyAdmin go to your dolphin database then run this query.

UPDATE `Profiles` SET `Status`='Active' WHERE `Status`='Unconfirmed'


The other way is one at a time in the profiles table you look for nicknames that end with (2) and set the status to match the status of the nickname that does not end with the (2). You would only need to do it this way if you have any couple profiles that are suppose to be marked as rejected or suspended. Otherwise the quick method can be used.


I believe there is a ticket for this, can't find it at the moment, but i think it is suppose to be fixed in the 7.0.1 soon to be released update so this don't happen again.