7.0.1 now chat spins connecting

After 7.0.1 application:

!. The chat spins connecting but will not connect

2.The follwing error shows after clicking the join page....

Warning: require_once(/home/koolcool/public_html/templates/tmpl_skin004/scripts/BxTemplJoinPageView.php) [function.require-once]: failed to open stream: No such file or directory in /home/koolcool/public_html/inc/utils.inc.php on line 861

Fatal error: require_once() [function.require]: Failed opening required '/home/koolcool/public_html/templates/tmpl_skin004/scripts/BxTemplJoinPageView.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/koolcool/public_html/inc/utils.inc.php on line 861

All I have seen so far...  Any help would be apreciated...

Thanks

have you tried to switch back to the uni template and see if this is persistent there? if the site functions with the uni template then get in touch with the template author and see if they can help you get this sorted.

Regards,

DosDawg

Yes, checked with template developer, and they claim that the template is not compatable with 7.0.1.  They want $100.00 USD to make it compatible.  I'm wondering if the template system changed that much from 7.0?  I like the template but don't want to be paying $100.00 USD everytime there is an upgrade with Dolphin.  Any recommendations for template developers??

Thanks

There is a new addition to the template system for the join form. This needs to be added to custom templates to get the join page to work.

Quite simple.

Copy the file templates\tmpl_uni\scripts\BxTemplJoinPageView.php

to

templates\tmpl_skin004\scripts\


Once that file has been copied over, your join form will work.


There are also a couple of other module CSS changes that don't affect most custom templates. Mostly those with background colors other than white, and is purely cosmetic.

Hey thanks...

I'll give it a try!

Worked like a charm, thanks...

Anything about the chat page spinning "connecting" since the upgrade???

You can check to see if the upgrade reset your rms setting

Upgrade WILL reset your RMS settings. It tells you that in the instructions. You may want to make sure you put them back :)

Rms is good just like instructed but when I went to save it said it couldn't contact RMS, RMS with gigapros stated it's for D7 so there may be a problem with the updating of gigapros RMS.

Thanks for pointing me in the right direction....

Ok, chat connecting/RMS does not seem to an upgrade issue as gigapros switched me to another RMS IP address and all works great now.  Tapas, the senior support person, figured this out to resolve the issue.  I don't know why the IP became an issue after the upgrade even though it was accurate and the same as before the upgrade, but changing the IP was the answer.

Thanks for all the help....