Hey all,
I have a fresh install of Dolphin 7.6, the recording video comments works until I go to post it on wall...after processing the box says error cannot find file, anyone have any ideas please :-)
Hey all,
I have a fresh install of Dolphin 7.6, the recording video comments works until I go to post it on wall...after processing the box says error cannot find file, anyone have any ideas please :-) |
hosting problem, you need the ports open on incoming that you are using for your RMS.
the video uses RMS on outgoing to record, once recorded, it pushes back to the server (if the port is open) to be converted by ffmpeg. if the file cannot be written to the server, then yes, you will see file not found. but the file wasnt not found due to a problem with dolphin, its a problem with your server setup. When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
Hey Dawg, Thanks m8, I will tell the hosting company that and see what they say :-) |
My server company came back with this. ports needed for communication with RMS server are opened on the server for both incoming and outgoing traffic (ports 1935,1936 and 5080) so this is not an issue with firewall setup on the server and traffic is not blocked as suggested.
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hosting problem, you need the ports open on incoming that you are using for your RMS.
the video uses RMS on outgoing to record, once recorded, it pushes back to the server (if the port is open) to be converted by ffmpeg. if the file cannot be written to the server, then yes, you will see file not found. but the file wasnt not found due to a problem with dolphin, its a problem with your server setup. please give points to members who actually give you some helpful advice, it's how this site works... I "like" DosDawg"s response.. new members, points, points, points, it is who to trust here.. see the like button top right of your life saving response.. show some respect.. ManOfTeal.COM a Proud UNA site, six years running strong! |
Oh rite, I see, you from bury lad? Im in Manc ;-) |
PHWEEEEEE...... After 3 days of searching I have found the fix that works for 7.4 Look in flash/modules/video_comments/inc/functions.inc.php around line #181 where it says getResult("UPDATE `" . $sDBModule . "Files` SET `Status`='" . VC_STATUS_FAILED . "' WHERE `ID`='" . $sId . "'"); and change it to getResult("UPDATE `" . $sDBModule . "Files` SET `Status`='" . VC_STATUS_APPROVED . "' WHERE `ID`='" . $sId . "'"); |
After I had my site working with video comments, my hosting company migrated my site to a new server....and video comments did not work.....just to let everyone no on here, after nearly 36 hours of trying to rectify the issue, the problem was, the firewall was blocking it from working :-) Sorted :-) |