was this by chance an upgraded site?
Thanks for looking into this for me. The chat I am talking about is the Main chat from the navigation menu. All the others seem to work fine. The site is http://singlesfunsite.com
i had an issue with this back on 7.0.2 i believe it was. Rayzzz helped me get it sorted, but for the life of me i cannot recall what he had done. there was something about the member profile on the chat that was conflicting with the members profile on the dolphin app.
i have sense inquired of Rayzzz, but not gotten any response. from my perspective this was a bug in the chat system on the 7.0.x release.
on fresh installs i am not seeing the problem, but on upgrades i have seen where this flares up from time to time.
When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support