Chat Plus Setup

I have followed all the set up to get the Chat+ server set up on my server, and it loads just fine, but for some reason it does not accept my admin credentials so that I can set it up with Dolphin.  I am unsure how to fix this issue.  Any help would be appreciated.

If you followed installation instruction then you've provided admin user during installation, the following lines:

...
export ADMIN_EMAIL=admin@example.com
export ADMIN_PASS=admin_password
...

But you probably specified something different.

I re-set everything up, using port 3000 and page doesnt load, and my log shows this...

events.js:72

        throw er; // Unhandled 'error' event

              ^

Error: listen EADDRINUSE

    at errnoException (net.js:905:11)

    at Server._listen2 (net.js:1043:14)

    at listen (net.js:1065:10)

    at net.js:1147:9

    at dns.js:72:18

    at process._tickDomainCallback (node.js:492:13)

my example-start.sh is as follows:

#!/bin/sh

export ROOT_URL=http://world-unity.net:3000/

export MONGO_URL=mongodb://localhost:27017/rocketchat

export ADMIN_EMAIL=admin@world-unity.net

export ADMIN_PASS=****

export PORT=3000

LOG=chat_plus.log

node main.js 2>&1 >$LOG &

Did you just try user  "admin" rather then the whole email address to log in ?

As far as i recall plesk is not using port 3000 for anything by default unless this was changed by you or the hosting company... 

Did you remember to kill the old chat server before you tried to reinstall it ?  If not this could be why you got a port in use error... 

I did try using admin, and got same error.

as for port 3000, this is what is what i get

denver251:~# lsof -i :3000

COMMAND    PID  USER   FD   TYPE    DEVICE SIZE/OFF NODE NAME

drwebd.re 3123 drweb   15u  IPv4 106465256      0t0  TCP localhost:3000 (LISTEN)

drwebd.re 4290 drweb   15u  IPv4 106465256      0t0  TCP localhost:3000 (LISTEN)

still having issues, but I am going to try and kill old server and reinstall to see if I can get it to work.

Dr.Web is included with Plesk, but I've never seen it on that port. What version of Plesk and OS are you on?

If 3000 is in use, you'll need to change the port number as previously mentioned.