Cirtex hosting. Bad review.

Just wanted to give you guys a heads up. I signed up for Cirtex hosting aka HOSTV 3 days ago which is suppose to be a recommended boonex dolphin supporting hosting facility. To my suprise, I put in a ticket to have dolphin 7 installed. First they tell me to upload the softare on the server, so I do. 3 days later I get no response or email alert, I happen to login to check the status on ticket and I get this response back...

"Thank you for contacting us, could you please give us the exact location where you upload the software, also if possible please give us some useful URL contains the installation instruction."

What kind of BS is this? come on, Boonex should NOT list hosting facilities on their recommended hosting places to host your site if the hosting company has no freaking clue or has never installed the software before.

What are your thoughts?

As per my experience Cirtex Hosting is verry bad and  has so many down times (ray server shutdowns all the time). now I switched to my own. server

I wrote about them a while back, but I had other reasons for despising them.

My least favorite web hosting provider is Cirtex Hosting.

During my time with them, the support was sub-par and their servers were always under-fire. When I finally had enough with them, I moved off to another web hosting company, but leaving them was a hassle in itself. The support team seemed clingy on trying to keep me, I only managed to cancel my web hosting package when I agreed to let them manage my domain name. A mistake, since they later decided to not issue me an invoice, and not allow me to pay for the renewal. They also would not answer any of my support requests.

My favorite web hosting provider is tied with MM Hosting and Media Temple.

I'll write about them some other time. The Cirtex Hosting write-up has left me drained.

The thing is, you cannot actually complain in this situation, since they are trying to install the script for you, evident by them asking you for further information. The list of recommended web hosting providers is for compatibility with the script, not knowledgeable support personnel specializing in a particular script. If you want this kind of service, you will have to purchase web hosting from a Dolphin web hosting company, such as Terabyte Hosting Solutions.

The other thing about the recommended web hosting list, is it is actually misleading. In reality, web hosting companies can only become listed if they pay various monthly fees to BoonEx, regardless if they are really up to par for the script. It's a sleazy kind of business, but it is done, nevertheless. It should also be noted that the majority of these web hosting providers, although can run the script, cannot run it beyond a basic installation, and will suspend you after any slight sign of use, due to their ridiculous server resource policies. These are called "nickel hosts," because they resemble the Hershey's five cents candy bars of older days: they are cheap, because they offer a cheaper product. A "real" web hosting package costs roughly $20.00/month or higher, and this is only for grid and cluster environments. The recommended web hosting package for the script is a VPS or dedicated server, which can cost roughly $50.00/month. In short, if you are truly serious about using this script, you must invest a considerable amount of money.