Desktop App Issue

Anyone please help.....

Please help me...

When I click to chat a member who is online with the desktop app...  .but nothing happen... it open another popup small box window open and it display my site home page.. No chat window is opening..

Anyone please help me.. how to fix this.

Thank

There is nothing that can be done for issues with the Desktop application. BoonEx (or someone else with the proper developer tools) would have to look into it. However, you can still try ensuring you have the most recent version of Adobe AIR and Flash Player, as well as using a freshly downloaded copy of the application.

Thank you. Can you please post the link from where I can get the most recent version of the desktop application. I can not see any desktop file under desktop module with 7.0.1 version

Try re-installing the Desktop module and downloading it again. In the mean time, I'll look into any issue the Desktop application may be having with the latest update.

Thanks for helping me.

I re-installed the Desktop module and also reinstall the desktop.air file on my computer but still have the same issue. May something wrong

I looked further into the issue, and there is a legitimate bug with the latest update. I have reported it here: http://www.boonex.com/unity/forums/topic/Desktop-Application-Doesn-t-Work-In-Dolphin-7-0-1.htm.

Thank you for bringing this to my attention.

Thank you too for looking into the issue, I will also update my issue there.

Hello

Make sure both Messenger and Chat applications are installed on your site and work well in normal site mode. If it's true and they don't work from desktop, then tell me your site url and admin account on it. I'll test it too.

Rayz,

Both Messenger and Chat applications are installed on my site and work well in normal site mode. But Desktop apps don't work.

I have sent you site url and admin account info. Please look into this issue and let me know how to fix this.

Thanks again for all your help..