Developer Nighmare http://www.boonex.com/smile4sammy

Is there anywhere to go here in this forum to get support from those that sell products that promise a goal that do not deliver? My site has been wrecked for 2 months due to a developer that promised a phpbb3 bridge \ wpmu and it hasn't worked right since inception. I cannot get any response from email andnow I cannot get a member to join any of my sites.

My traffic (after a years orth of work) has dropped 800%.

Where can a member of my status warn others about this?

http://www.boonex.com/smile4sammy

I also need to get someont to remove this work or I am just going to give up and bail on my entire project.

Please advise dn thanks.

Quote · 11 Mar 2012

If you have been trying to get support from an issue that a developer has caused without resolve, then PM a moderator (ME) and/or open a dispute forum topic with full details and a moderator will try and figure it out.  Please make sure the issue is the developers or paid person(s) fault and there has been several attempts for communication from your end.

Message me your issues and I will follow up.

Quote · 11 Mar 2012

 

If you have been trying to get support from an issue that a developer has caused without resolve, then PM a moderator (ME) and/or open a dispute forum topic with full details and a moderator will try and figure it out.  Please make sure the issue is the developers or paid person(s) fault and there has been several attempts for communication from your end.

Message me your issues and I will follow up.

 Thank you. I have been trying to get a response for weeks. I sent one final email today allowing for 12 more hours with a reminder that I would go to (Here) to get help. Once the 12 hours is up, I will be sure to PM you.

Quote · 11 Mar 2012

I almost hired this same developer when I was naieve and desperate to get what we needed done.  But I dug deeper and found that what was on offer was not what we wanted and would not do what we needed to achieve. What he wanted to implement was little more than ripped code from someonelses third party product intigrated into dolphin.

I said no and he baecame very rude and accusded me of being a developer out to steal his ideas....

Since then  have had nothing to do with the guy....

 

Just our experience.

Quote · 11 Mar 2012

You requested for a specific integration service (Basic Integration)   of which   which has been completed long ago.

A Live demo of the product was shown to you on the product page / features  of the Basic Integration product written on that page which you are supposed to read before purchasing the product

The product was delivered as it was stated on the product page and as a customer you are entitled to future upgrades of the product.

 

The questions you started asking me much later after purchase clearly shows that either you did not clearly read / understand  the Product Description  of what the Basic Integration Module is before purchase  as stated on the product page or that you were imagining / assuming / expecting extra single sign on / bi-directional  features in it that you did not see.  I have asked you before to  refer back to the product page and if you want a FULL INTEGRATION you can request a quote for it.  You requested a quote which has been sent to you long ago but you refused to act on it.

 

You are now  lumping up all the issues on your website  beginning from the issues related from your transfer of web hosting while my work was is progress .... from your former webhosting to your new webhosting./ traffic issues..... .lumping it all  together as if they are  integration issues.

I have explained the technical details / issues I observed on your site  in very long emails to you several times,  which you ignored it and kept accusing me ..........I proffered the  solution options of you , suggesting a full  integration module  to meet your specific needs.  rather than work with the suggested  solution highlighted / quote already sent to you in previous emails  correspondence  you just  prefer to ignore the suggested solutions     and  after waiting for a few weeks you write me again and keep accusing me of all  the issues  or any slight  new issue that comes up on your website as if i have become your website manager.

 

If there is any specific issue about the integration module not working  as stated on the product page / LIVE DEMO ...please point it out and it will be fixed.  If not then please Contact you Website Manager   for other issues on the website  not related to the Product.

Version 1 of the product uses Iframe  as you saw on the product demo before purchase .

A new update Version 2  of the integration module (no iframe) will be available very soon  as i have told you before    and you can easily request (hopefully on before Friday ) .  You can request for the  update when it is out.  Details of issues addressed in the update will be clearly stated on the product page which you are supposed to read it clearly before any request. is made.

Your Success is permanent when you help others around you to Succeed.
Quote · 11 Mar 2012
 
 
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