Dolphin 7.0 will not install properly

I have been trying to install this package since the release. Boonex will install most of the files but when i go to install it im getting red text that says non-existable??? what is this? my webhost are assholes that have no customer service manners like most! does anyone out have the time or willing to help me get it installed to my server. its becoming a real headache for me. I have bought boonex licenses and put alot of money towards this....

Help please!

First of all, does your web hosting meet the requirements to run Dolphin?

Yes im using Arvixe. its a preferred host for boonex.

Alright, how are you installing Dolphin (are you uploading the contents of the zip file via FTP, or are you unpacking the zip locally on the server)?

i am uploading files via ftp using filezilla.

That could be where you're having issues. It's never recommended to upload all the files one-by-one with FTP, as you're bound to see errors due to the large amount needed to transfer.

Try deleting the current Dolphin installation, uploading the zip file to where you want to install, and unzipping it locally on the server via SSH.

okay i am really new at this. How would i go about doing this? I'm not trying to be a bother to you at all i am very grateful for your help here but would you mind by any chance doing the setup for me? I can give you all the info you need...I have just been up all night and all of yesterday and its really just fried my brain for awhile lol

Ha ha, I can understand the feeling. I've had many sleepless nights working with Dolphin.

If you want, I can do the installation for you. Just send me all the information needed via a private message from my profile.

You have to change the CHMOD for that file that ask during the instalation...

Ah, yes. Thought he was getting some odd 404 errors. Damn, I need to get some sleep.

Either way, there you go.

Changed all of that. It did not work.

Well, is this file ffmpeg.exe? Try going (in FTP or local file manager for the server) to /root/flash/modules/global/app/ffmpeg.exe and CHMODing it to 777. Then, re-check the installation.

I am on Arvixe too... Contact them on the Online Support, i have the same problem in the begining, i forgot what they do with that, something i think with the .httaccess file, never mind, contact them and explain that you can'not change CHMOD,  i believe they have to enable you something in your cPanel...

Lol def. tried that also the installation right now is totally screwy. I mean nothing is working and it just all needs to be re-uploaded and a fresh start. But i sent you a private message with everything if you are still interested in doing the upload for me lol. Right now and dont get me wrong i love my computer, but right now im ready to kill it. This whole thing just has me all pissed off. I think its the lack of sleep kicking in also lol

They suck they are totally not helping me through this. I have called and called and there like no help whatsoever.

Try what avantguardia said above about contacting your host first. If they can't do anything, I'll see what I can do myself.

Edit: Well, if they arn't, that makes them one hell of a bad host. Even my own host supports my third-party scripts, and they're not even BoonEx certified.

Want me to see what I can do to install it correctly?

They told me to contact boonex that they are only the provider and they do not offer technical support on the site software unless i pay them and ungodly amount of money and i have gave them too much money as it is. There smartasses about everything but idk...

yes they are...and that would be great...im really sick of them but i have already paid them...and i just do not feel like going through the switching host crap.

Alright, I'll see what I can do.

Again Thank You so much! Your Great! and its nice to see people whom will help others these days! Cant thank you enough!

You will see much more from Arvixe, trust me... They dont release new RMS yet, say after New Year, so you can kiss good bye with audio-video chat for now... I have to stay with them since i pay for 6 month, soon when that expire, i will go from them. Only that guy Noah from support wants to help you, other one...

Check your inbox, I updated you on the status of the installation, if you haven't seen it.

I know they actually told me once that they appreciated my business but they did not need it. Saying i called support to much and i mean that is why they are there for "Customer Support" there idiots but i guess we just have to deal with them for now.

Installation completed in record time. I've sent you an update with all the needed information.

I am running D7 final on Arvixe with the old RMS settings and everything runs fine. They will update the RMS server now that it is a final release. I have installed two D7 sites on Arvixe without any problems. The biggest thing you need to do is get them to enable SSH. Will make your life a lot easier. No playing around with FTP programs or anything.

I download several times the version 7 but at the installation time I receive the error message

flash/modules/board/xml/config.xml  Not Exist

I check the flash folder and I not able to see any of the files under flash/modules/

Can some one can tell me from were I can get those missing files please.

You either did not upload the files properly, or you are using a compromised .ZIP file for your installation. In any case, download a new copy of the script and upload the .ZIP file itself to the server, decompressing it locally (as in on the server).

Also, please do not revive this topic any further, and continue such discussions in either a new topic, or private message.

why didn't you just use the softaculous in cpanel? once click install.

i am using arvixe too. they are ridiculously slow in responding to support mail.

For some reasons I download again the zip file from Boonex and this time all the files was there.

I unzip it to my hard drive and form my hard drive I FTP to my website and its working now.

Devin, I’m using Arvixe too but I’m not using the Cpanel, I’m doing everything manually, it’s the best way to know how the program works, at this moment everything is working fine.

Magnussofy- Sorry for my comments, I will try to don’t do that again.

one reason would be that depending on the hosting service, softactulous is not available. and up until just a few days ago, there were issues with installing dolphin with softaculous. these errors have since been corrected, however, there are no definitive tests for affirmation.

the best way to install dolphin is manually, that way you know that it was installed correctly.

Regards,

DosDawg