Download the video does not work

I'm having several problems with the arvixe dedicated server, all my Dolphin worked perfectly, now installed in a dedicated server and is experiencing several problems.

I'm having the following problem, I can not download the videos, anyone know a procedure to solve this problem?

The following website link to check: http://canaldagente.com/canaldagente

Try to download the video, nothing happens.

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Comes the following error message for me:

Fatal error: Call to a member function getUri() on a non-object in /home/canal/public_html/canaldagente/inc/classes/BxDolTextCron.php on line 36

My code: 

<?php

bx_import('BxDolCron');

bx_import('BxDolAlerts');

bx_import('BxDolCategories');

class BxDolTextCron extends BxDolCron {

var $_oModule;

function BxDolTextCron() {

parent::BxDolCron();

$this->_oModule = null;

}

function processing() {

$sModuleName = 'bx_' . $this->_oModule->_oConfig->getUri();

$aIds = array();

if($this->_oModule->_oDb->publish($aIds))

foreach($aIds as $iId) {

$oAlert = new BxDolAlerts($sModuleName, 'publish', $iId);

$oAlert->alert();

$oTags = new BxDolTags();

$oTags->reparseObjTags($sModuleName, $iId);

$oCategories = new BxDolCategories();

$oCategories->reparseObjTags($sModuleName, $iId);

}

}

}

?>

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According to the report server error, the Arvixe viewed the following error, somebody help me?

"Hello,

Upon checking the server logs further, I Could see the below error in the error logs:

File does not exist: / home/canal/public_html/404.shtml, referer: http://canaldagente.com/canaldagente/flash/modules/global/app/holder_as3.swf

This was the registered error when i clicked the download button and there Were no other errors. At this point, I would recommend you to contact BoonEx To Find Out What Could be Causing this. Could be an issue with the module itself. As They Are the script developers, They will know more than we the.

If They recommend any changes to be made ​​in the server setting, please do let us know and we would be glad to assist you with that.

Abner Myloth

Sr. Technical Operations Officer

http://www.arvixe.com

Arvixe, LLC

Thanks to you, we are now on the second round of voting at HostReview!

Vote for us everyday @ http://go.arvixe.com/vote Arvixe That is to show

the "Best Hosting Company in 2011""

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Help?

Not so much an answer to your problem as a suggestion, and one I wish someone had made to me: quit Arvixe as fast as you can. I had endless issues w/ them and no support answers ever besides:

1. buy a higher plan; or

2. ask at boonex.com.

Besides that? No support at all. I thought it might be my installation that was having so many probs until I moved to another host and magically all of the problems w/ Video, Chat, etc. vanished.

I can verify that downloading videos works perfectly on Arvixe shared hosting, I just tested it. If moving the site to a dediated server is what broke it then you have something misconfigured on the server.

Help me!

me too, dedicated server and video download does not work :-(

Boonex Help me

Hello,

The problem was corrected, the problem was the special characters inserted in the title of the videos, thus preventing the download of it.

The solution was to remove the special characters (Latin).

They can close the ticket.