 Many new members on my site contact me saying they never receive the automated email which enables them to confirm their email address and in turn activate their account. At the same time, many other members do receive it and are able to activate their accounts. Their email addresses are a mixture of hotmail, gmail, yahoo etc etc so it is not a blacklist issue. Could it be an intermittent problem? Has anyone else experienced this? Does anyone know why this is happening? |
Hi. You will find most of the time you have these problems because you are not using a reputable relay. Large providers like the ones mentioned look at sender volume, so if you're not a huge sender then you will likely not be accepted for delivery. This is really not something you can control your end, you need to be using a reputable smtp relay to guarantee email delivery. |
Thanks for the advice. Will look into it.
Cheers. |
different main stream email services look at different things to authenticate. took me a while to get the right mix so my e-mails are always delivered, never junk or rejected.
Self hosting you need:
Reverse DNS can be tricky of you never dealt with it, you can contact your host and ask them to add your MX sub domain to your IP name server. my data center forward my entire IP blocks name server to my own so i can make my own changes.
Most IPS based email services (like comcast, centurylink, even AOL) use rDNS (over DKIM) to check that the sending server source IP address / mail server sending host name matches both the DNS, rDNS and MX recorded. and if it doesn't match its just rejected.
also helps to get white listed...
test your email singing here > https://www.port25.com/support/authentication-center/email-verification/ test your rDNS here > http://mxtoolbox.com/ReverseLookup.aspx
My site sends out around 12k emails a day with no problem. |
