Error! File not processed.

I am trying to add mp3 file but I get error message "Error! File not processed."

Do I have to wait couple of hours to display mp3 player?

Please help!

When you upload a sound file, it needs to be processed by ffmpeg before you have access to the file.  It should process after a few minutes; it is depended on the cron job, the cron job runs every minute, then the cron for sound processing runs; It may be five minutes or so before ffmpeg processes the file.  If after a long time you don't see the file processed then something is wrong and we would need to investigate further.

If after 10 minutes you get no result, then try this. Go to your periodic folder and rename the .htaccess file to htaccess.txt. then in your browser, go to your domain.com/periodic/cron.php

This should manually initiate the cron job. If this works, then you have an error in your cron settings of your server.

Thank you, geek_girl. Now hosting company in investigating. Seems like cron job setting is correct so now they are checking ffmpeg file setting.

Thank you , ProfessorSr I have followed your advice and run cron job manually but still same.

Hosting company is now investigating for  problem for me.

One of my module was causing problem so now music and video flash player is working just fine. Thanks,