Error Message: popen() has been disabled for security reasons

For over a month now, I have been trying to find a solution to an error message I get whenever I try to upload certain videos. I can upload YouTube videos, but every time I try to upload a video from my computer I get "Warning: popen() has been disabled for security reasons in /home/mydomain/public_html/bx/flash/modules/video/inc/functions.inc.php on line 203"  I have contacted my host and they have enabled popen, but I am still getting the error message.  When I test the settings I get the below results:

PHP INI settings

safe mode =
disabled functions =
max execution time = 350
post_max_size = 100M
upload max filesize = 100M

ffmpeg output

FFmpeg version 0.6, Copyright (c) 2000-2010 the FFmpeg developers
  built on Aug 31 2010 07:42:03 with gcc 4.4.1
  configuration: --enable-libmp3lame --enable-libxvid --enable-libx264 --enable-gpl --enable-libvorbis --enable-libogg --enable-libtheora --enable-liba52 --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-version3 --enable-libfaad --enable-libfaac --enable-pthreads --disable-shared --enable-static --enable-avfilter --enable-nonfree --enable-swscale --disable-ffplay --disable-ffserver --extra-libs='-static -L/usr/lib -L/home/rayz/ffmpeg_opt -L/home/rayz/ffmpeg_opt/lib' --extra-cflags='-static -I/home/rayz/ffmpeg_opt/include'
  libavutil     50.15. 1 / 50.15. 1
  libavcodec    52.72. 2 / 52.72. 2
  libavformat   52.64. 2 / 52.64. 2
  libavdevice   52. 2. 0 / 52. 2. 0
  libavfilter    1.19. 0 /  1.19. 0
  libswscale     0.11. 0 /  0.11. 0
FFmpeg 0.6
libavutil     50.15. 1 / 50.15. 1
libavcodec    52.72. 2 / 52.72. 2
libavformat   52.64. 2 / 52.64. 2
libavdevice   52. 2. 0 / 52. 2. 0
libavfilter    1.19. 0 /  1.19. 0
libswscale     0.11. 0 /  0.11. 0

But when I check the php settings in the admin panel under host tools, these are the setting per Boonex:
"disable_functions = show_source, passthru, popen, proc_open - FAIL (must be = )"

I am somewhat confused. I am able to upload videos using Coppermine and PHPmotion.  I have tried to compare and see what the differences are, but because I am not a programmer I can't figure it all out.  I have the php.ini installed in the public_html and Boonex root directories.  I looked in the php.ini file, found the below and figured if I could change the path, that may solve my problem. Is my thinking correct, and if so what would I change it to?

; UNIX: "/path1:/path2" 
include_path = ".:/usr/lib/php:/usr/local/lib/php"

I do use shared hosting, and they are bending over backwards to help me resolve this problem.  Is there something else I need to ask my host to do?

Thanks!

Quote · 22 Jan 2012

But when I check the php settings in the admin panel under host tools, these are the setting per Boonex:
"disable_functions = show_source, passthru, popen, proc_open - FAIL (must be = )"

 

 This line is telling you they have "disable_functions = show_source, passthru, popen, proc_open" in the master php.ini file which means popen IS disabled. You can also click the tab in host tools that says "phpinfo" and search for disabled_function and see it there also.

 

As long as you see it there, they haven't enabled it.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 22 Jan 2012
 
 
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