Error message when installing modules

On the modules page in Dolphin:Admin I was able to install a few of the modules I wanted but I get an error message when trying to install the Avatar module. Message reads: "Installation of: Avatar  Failed". I notice on my website there is a section on the dashboard that says: "_bx_ava_avatar" Is this the reason the Avatar module is not installing? The following modules also fail to install: Desktop, Events, Groups, Photos, Profile customizer, and Profiler. They are listed in the "not installed modules" section but when I try to install them I get the error message. What am I doing wrong? Thank you for any help.

Hi,

maybe my free file permission manager would help you.

http://www.boonex.com/unity/extensions/entry/File_Permission_Manager

At first extract the file.

Then upload the file to your root where dolphin was uploaded.

Then execute the file.

Click to the tab Modules and insert your ftp login data exactly.

Click to Change permission and now all file permissions are right.

Now login into you admin panel and deinstall all modules and install it again!

Maybe it helps you.

Best regards

---------------

ecKREATIV

Had the same issue.

Click the + button on the right and it will tell you what dir arent set to writable that are needed.

Can you explain why this is happening to me and how the file manager helps this problem?

Yes of course,

some modules should have special file rights. Without changing the file permissions, this modules couldn´t install.

Also some modules depends from another modules.

Maybe after first installation process you have to reload the page and then install the other modules.

Regards

ecKREATIV

My host setup Dolphin for me. I do not know what root Dolphin was uploaded to. I don't even know how to check this. I am new to all of this. Boonex should have some sort of instruction manual for beginners. I am finding all of this qite confusing. I can't even get to the first step with my website.

Try installing JUST one of those modules and see if it fails. If it does, do like lightfarm said, and click the + next to the module and it will tell you WHY it failed.

Some modules are dependent on others to be installed. Meaning, in order to get a module to install, you may need to install one that it needs first.

Chris

1) If there is a certain order in which to install the modules, is there a list posted somewhere that I can find the correct order in which to install them? That would fix the problem right there. I thank everyone who is helping me on this.

2) When I click the + sign, the following reason is given. I don't know how to fix that so I'm hoping there is a list for the proper order in which to install the modules:

-- -- You need to change permissions for the following files and folders:
-- -- /home/thatfree/public_html/modules/boonex/avatar/data/images/ - Writable
-- -- /home/thatfree/public_html/modules/boonex/avatar/data/tmp/ - Writable

I know you said that you had your host install this for you, but Im assuming you can access your site via cPanel or something (I hope). If you can login to cPanel, click the File Manager icon, and go to this directory:

public_html/modules/boonex/avatar/data/

Change the permissions to the images and tmp folder to 777

Try to install the module again. You may have to do this for other folders as well.

Chris

Chris, thank you for the walk-thru. It worked and I was able to install the Avatar module. So if this error message happens when installing another module, just change permissions to 777?

I never changed the "ready" file to 777 (only did images and TMP as you said) but it installed without having to change it. Should I leave "ready" file as 755 or change it to 777  Just want to make sure this doesnt cause a problem later on by not changing it to 777

755 is still a read/write permission so you should be good. You should probably set the tmp and images to that as well and be fine. 777 is a full permission setting. If you run across this again, try setting to 755 first and then to 777 if you still get an error.

Chris

Zarcon, thank you (and everyone else who posted).