Export data - Does this button work for you?

Export data - Does this button work for you? I only see somekind of loadingf animation. In DEMO the user receives instantly the message that a download link was sent to the adress.

Hello mrtn!

May you please specify your request with more details? Form this info it's not clear what export data procedure did you mean.

The export data button in the account page of a user. Please see attached image.

I have never used that button.

To the forum.

Does the button work for your website?

Mine worked. The more data there is to export, the longer it will take. It took 15-20 seconds when i tested it. So it will not be instant in most cases.

I also tested it for about 10 minutes, no result.

Has anyone an idea, what could be the cause?

This "loop" happens also for a fresh user.  So i assume that a 3rd party module causes this problem. 

Has anyone an idea how to trace the responsible one? Or how i could "reduce" the data grabbing process? Any idea?