Fatal Error

I got this and don't know much about it ! Need contact developer , the host server said it is script problem and ask me to look for my developer . Any suggestion , Thanks so much   

Fatal error: Call to a member function getParam() on a non-object in /home/xxxxxx/public_html/inc/db.inc.php on line 83

possible database connection error.  have you looked in the server logs for errors ?

 yes, i would look at the server logs, however, you know that on a shared host, you are not allowed to look at server logs.

if your host said to look at the developer, what information was provided to indicate it was the developer?

 i have seen this many times, on a database timeout where the database is overloaded. typical on shared hosting where there are literally hundreds of accounts set on one server.

if your hosting service is one which is promoted by boonex, then they are supposed to provide you a bit more information than to look at the developer.

I need someone to do this job , I'm not an expert , marketing is my field . I need rate , to start  with it , Tks !

Thanks for all , the site is back to normal .