I am a beginner with some expertise in webdesinging using templates but I can do some designs after following any tutorial.
Here my problem is in the installation process. Initially I have tried to install using Softaculous but it returns error as per following -
Fatal error: Call to a member function getRow() on null in /home/hdin12/public_html/MYDOMAIN/dolphin/inc/utils.inc.php on line 447
I tried to access http://MYDOMAIN/dolphin/administration/ or any other way like http://MYDOMAIN/ it returns the same error.
To fix I have contacted our hosting company and they have asked to try by manual process to install Dolphin but it returns the same error message. After reading many questions which are just like my situations, I have asked the hosting company to check the no. of connections per session. As per their response, there is nothing like any no. of connections setting/controlling factor in their side. Later they have asked me to wait and they will install on behalf of me. They did but the same error message is there. They have asked me to contact the developer to fix the problem as this is third party software by following message:
"The error is still there. This is related to some coding as we have not set any limitation related to MySQL. Also, Dolphin is a third party tool and beyond our support criteria. We request you to contact your developer for further assistance on this."
To fix the same, l have already followed following two solutions but not helped.
https://www.boonex.com/forums/topic/Fatal-error-inc-utils-inc-php-on-line-447.htm
https://www.boonex.com/forums/topic/I-done-update-and-getting-this-error-now.htm
Please help fix the problem.
File is attached herewith.
The line 447 is here under.
$aRealRecipient = $GLOBALS['MySQL']->getRow("SELECT * FROM `Profiles` WHERE `Email`='" . process_db_input($sRecipientEmail, BX_TAGS_NO_ACTION, BX_SLASHES_NO_ACTION) . "' LIMIT 1");
