Having BIG problems with my site!!

Ok i have had my host contact me all the time over the last few days to say that there shared hosting server cant cope with my site, and that im abusing it!! here is the last email they sent me

 

>>>

Hi,

 

your script still has php processes that are constantly at the top of CPU usage on the server, there are at least 2-4 of such processes constantly. And all are related to your script modules as I can see, shoutbox module is now mostly used.

 

I believe that your script is not optimized properly, at least its modules or someone is just abusing these on your website.

 

Then i sent a email back asking them how to optimize my site properly and they sent /.

 

>>>>>

Hi,

 

unfortunately I'm not familiar with the script itself that much to be able to provide help with optimizing it, and I'm afraid that we do not provide scripting support.

 

Also as I wrote previously this could also be due to someone abusing these modules on your website, but also the script may just not be properly optimized.

 

You should check this with the script developer directly as they should be aware of any such issues and if so, how to resolve them.

 

Please let us know if you have any further questions.

 

Robert S. HostForWeb Support

 

 

But the thing is i optimized my site through cpanel> phpmyadmin> chose my database> selected all> selected optimze from the list.

now i thought that was the right way to do this? but was i wrong as im now being tolt ny HFW that my site isnt properly optimized

Can anyone help please???

Thanks

You Creature!!
Quote · 4 Jun 2010

Ok i have had my host contact me all the time over the last few days to say that there shared hosting server cant cope with my site, and that im abusing it!! here is the last email they sent me

>>>

Hi,

your script still has php processes that are constantly at the top of CPU usage on the server, there are at least 2-4 of such processes constantly. And all are related to your script modules as I can see, shoutbox module is now mostly used.

I believe that your script is not optimized properly, at least its modules or someone is just abusing these on your website.

Then i sent a email back asking them how to optimize my site properly and they sent /.

>>>>>

Hi,

unfortunately I'm not familiar with the script itself that much to be able to provide help with optimizing it, and I'm afraid that we do not provide scripting support.

Also as I wrote previously this could also be due to someone abusing these modules on your website, but also the script may just not be properly optimized.

You should check this with the script developer directly as they should be aware of any such issues and if so, how to resolve them.

Please let us know if you have any further questions.

Robert S. HostForWeb Support

But the thing is i optimized my site through cpanel> phpmyadmin> chose my database> selected all> selected optimze from the list.

now i thought that was the right way to do this? but was i wrong as im now being tolt ny HFW that my site isnt properly optimized

Can anyone help please???

Thanks

Hello try to increase update time for shoutbox in admin panel. Make it at 5000 - 5 sec!

PS: If possible do not write me personally, please try to ask on the forum first
Quote · 4 Jun 2010

 

 

Ok i have had my host contact me all the time over the last few days to say that there shared hosting server cant cope with my site, and that im abusing it!! here is the last email they sent me

>>>

Hi,

your script still has php processes that are constantly at the top of CPU usage on the server, there are at least 2-4 of such processes constantly. And all are related to your script modules as I can see, shoutbox module is now mostly used.

I believe that your script is not optimized properly, at least its modules or someone is just abusing these on your website.

 

Then i sent a email back asking them how to optimize my site properly and they sent /.

>>>>>

Hi,

unfortunately I'm not familiar with the script itself that much to be able to provide help with optimizing it, and I'm afraid that we do not provide scripting support.

Also as I wrote previously this could also be due to someone abusing these modules on your website, but also the script may just not be properly optimized.

You should check this with the script developer directly as they should be aware of any such issues and if so, how to resolve them.

Please let us know if you have any further questions.

Robert S. HostForWeb Support

 

 

But the thing is i optimized my site through cpanel> phpmyadmin> chose my database> selected all> selected optimze from the list.

now i thought that was the right way to do this? but was i wrong as im now being tolt ny HFW that my site isnt properly optimized

Can anyone help please???

Thanks

Hello try to increase update time for shoutbox in admin panel. Make it at 5000 - 5 sec!

 

Ok just done that changed it to 5000 :) is that all it was?  many thanks

You Creature!!
Quote · 4 Jun 2010
 
 
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