How to get refund for not working module

Hi there

I bought few module, but one seller is not responding to my email or providing me any support, I have paid $200 usd how to get refund, not able to find any information, advice will be great help

Adam

How long has it been? and how did you pay?

First thing to do would be post a dispute here in the disputes forum. http://www.boonex.com/forums/forum/Disputes-0.htm

Second. Contact one of the moderators. Such as Nathan Paton or Zarcon and they will see if they can get a response from the vendor.

This should be done quickly. You only have so much time to file disputes with paypal or through the credit card company if you used a card.

I second that, but would rather you message me directly than make a thread.

I sent you a PM.

I would like to find out how to get a refund also. I've been waiting for a template since 9/6/2015 and I'm not sure but Im guessing the templates the vendor had wasn't up to date. So they tried to convince me to pick another template but everyone I picked could not be designed by color or box style the way I wanted it. The features I picked in the first template is what I wanted and they assured me that I would be getting what I purchased. They tried 2 other templates which had all sort of errors and I eventually had to reset my entire site. It was my new site and only had a 40 members that all was erased. I keep contacting the vendor everyday and keep getting we will update you today or we will update you this weekend or we was out of town and now I just decided to outsource from boonex to find someone to buy a template from. I saved every email they sent me telling me lies when they will update my template. I would like to show them to someone with boonex so they would understand why so many of us would rather test a product from a vendor than to pay them out right. At least that way if I get shafted out of my money it would not be as mush as I'm losing by purchasing a template out right. The last email I received was on Friday saying they had some trouble but will update my site this weekend. I wanted to launch my site on New Years day and that is why I purchased the template so early and to test my site to make sure there were no problems. I spent money on marketing with ad clicks and banners, Google and yahoo. My site was also tailored to the community I live in and I got pens pencils shirts that I can still give away when the site is ready but the money I paid to advertise with the fair and dj is money lost.