Install trouble : Directories Not Exists

Hi everybody

Installing Dolphin 7 (stable??), I had the following error :

plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer Not Exists

and the same thing for all sub directories.

I tried to re-create those dir on my server (re-naming the existing one as old and creating brand new one with same name), but still get this error.

Thus ... installation stopped at this level :o(

Any idea on this issue ?

Thanks for your help

Eric.

PS : And, for sure, "Happy new year !!"

bump

means ?

is this when you log into the admin panel?  how far did you get with the installation?  did you extract the files on your local computer and dump them in to a file directory on your server?  If that's the case you should have all the necessary directories in that directory.

Please be more specific in the installation error, where is it saying that your directories don't exist? What Part of the process is your issue?

You might want to delete all the files and re-upload them to your server.

Those are pretty important folders...

If you are doing a new install, its bad sometimes to try and upload 6000 plus file by ftp. You will loose  bits of script.

Best and the only way to be sure is to upload a clean fresh .zip to your root directory, using your server control panel to do that. The use the server extractor file to extract, then you directory tree will be intact and in the proper order.

If using Cpanel, click on the .zip and there will be a a link on the right appear to extract the file. close, go up one directory and then come back and you should see a nice clean install.

go to your domain web address and run the install.. about 15 minutes worth of work.

Hi,

Downloaded from this website. There are several folders and files which are missing. I don't understand.

I can not install Dolphin 7 Final.

Hi, I have to download from this site and FTP via FileZilla. When I check the download the files and folders are missing from there too!

DOne that mate. Downloaded 4 times now and the files are even missing when you download Dolphin 7 FInal

Thanks for you replies.

Dolphin 7 was unzipped on my office computer, then uploaded (using filezilla) to the server.

Apparently, all files and directories were uploaded correctly.

I then launch the install process, calling the dolphin7 script trough firefox.

I get the page which shows file and directories rights to be modified, which I did.

A this point, all directories beginning with "plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer" are marked as "No Exist".

So I went back (trough FTP) to my server to check those directories existance, and they were.

In order to fix the trouble, I tried to rename all those directories as "old" and create, handly, new directories with same name as requested.

Back to install page, I still have the same problem, thus directories "no exist".

In order to make some test, I upload an index.html page into the first "non existing" directory, call it with my web browser, and I could read it, which means that the path is really existing.

But I'm still blocked with the right setting page of the install process, (which still shows directories "no exist") and couldn't get trough.

If you need some more explanations, do not hesitate to ask.

Thanks a lot for your appreciated help

Eric.

@etmc,

have you by chance requested support from your hosting service provider. as this is not an issue with application, this is an issue with a missing library for php.

http://74.125.47.132/search?q=cache:Tp_ODo3NDMAJ:www.boonex.com/trac/dolphin/browser/trunk/inc/classes/BxDolAdminTools.php%3Frev%3D13047%26format%3Dtxt+/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer+Not+Exists&cd=3&hl=en&ct=clnk&gl=us&client=firefox-a

that is from Nov, 2009

this link can tell you what the HTMLPurifier is and does.

you need to speak to your host and ask if they can recompile php with this library.

at any rate, thought you would like at least an answer. and of course i got mine from the Goog.

Regards,

DosDawg

ok, I found a way ... hurray !!

strange way, any way :

I had to chmod 777 all the following directories :

plugins/htmlpurifier/standalone/HTMLPurifier

plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache

plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer

plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/CSS

plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/HTML

plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/Test

plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/URI

... and it works.

Still don' know why, but it works.

Hope this can help who will get this curious issue.

I have several folders/files missing.

Just tried setting up a new website using the 7.0.2 downloaded a couple hours ago. Not only I have the "Not exists", but checking in the folder where I unzipped 7.0.2. on my computer in order to FTP it, those folders and files aren't there.

To be more exact, the following files are missing even from the unzipped folder on my comp:

There is something definitely wrong with this version. Does anyone know where I can get the old 7.0.0?

hello, etmc01

May u plz clarify what do u mean by chmod 777 ? since im having the same problem with the same files

regards

It's a permission.  You should be able to change file and directory permissions from FTP or your hosting control panel.

chmod means files permission you can do it with a ftp or file manager.

 This snippet is taken from the install directions>

Install Script - Step 1 - Permissions

On the first page of the install process you can see the files and folders whose permissions should be properly set up. There are the following ways to do this:

USING SHELL CLIENT

1. If PHP is running as an Apache module on Unix systems - log into your shell account using your favorite shell client and change directories to that containing your Dolphin script files. Now run the following commands under your SSH prompt:

chmod 777 ./inc ./backup ./cache ./cache_public ./langs ./media/app ./media/images ./media/images/banners ./media/images/blog ./media/images/classifieds ./media/images/membership ./media/images/profile ./media/images/profile_bg ./media/images/promo ./media/images/promo/original ./tmp ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/HTML ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/CSS ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/Test ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/URI 

chmod 777 ./flash/modules/board/files ./flash/modules/chat/files ./flash/modules/photo/files ./flash/modules/im/files ./flash/modules/mp3/files ./flash/modules/video/files ./flash/modules/video_comments/files

chmod 666 inc/prof.inc.php

chmod 666 ./flash/modules/global/data/integration.dat ./flash/modules/board/xml/config.xml ./flash/modules/board/xml/langs.xml ./flash/modules/board/xml/main.xml ./flash/modules/board/xml/skins.xml ./flash/modules/chat/xml/config.xml ./flash/modules/chat/xml/langs.xml ./flash/modules/chat/xml/main.xml ./flash/modules/chat/xml/skins.xml ./flash/modules/desktop/xml/config.xml ./flash/modules/desktop/xml/langs.xml ./flash/modules/desktop/xml/main.xml ./flash/modules/desktop/xml/skins.xml ./flash/modules/global/xml/config.xml ./flash/modules/global/xml/main.xml ./flash/modules/im/xml/config.xml ./flash/modules/im/xml/langs.xml ./flash/modules/im/xml/main.xml ./flash/modules/im/xml/skins.xml ./flash/modules/mp3/xml/config.xml ./flash/modules/mp3/xml/langs.xml ./flash/modules/mp3/xml/main.xml ./flash/modules/mp3/xml/skins.xml ./flash/modules/photo/xml/config.xml ./flash/modules/photo/xml/langs.xml ./flash/modules/photo/xml/main.xml ./flash/modules/photo/xml/skins.xml ./flash/modules/video/xml/config.xml ./flash/modules/video/xml/langs.xml ./flash/modules/video/xml/main.xml ./flash/modules/video/xml/skins.xml ./flash/modules/video_comments/xml/config.xml ./flash/modules/video_comments/xml/langs.xml ./flash/modules/video_comments/xml/main.xml ./flash/modules/video_comments/xml/skins.xml
chmod 777 flash/modules/global/app/ffmpeg.exe

Note: all the other files in the Dolphin installation folder should have 644 permissions, and subfolders should have 755 permissions.

2. If PHP is running as CGI on Unix systems all folders should have 755 permissions and all files should have 644 permissions, except for the ffmpeg.exe file, which should have 755 permissions.

To do this quickly, you can run the following commands when you're in the Dolphin installation folder under your SSH account:

find ./ -type d -exec chmod 755 {} \;
find ./ -type f -exec chmod 644 {} \;
chmod 755 flash/modules/global/app/ffmpeg.exe;

3. If your site is to be installed on Windows, you don't need to change any permissions.

USING FTP CLIENT

Log into your FTP account using your favorite FTP client and navigate to the folder in which you uploaded the contents of the Dolphin-v.X.X.zip archive.

Now run the same commands as in the previous paragraph but replacing chmod with SITE CHMOD and placing every file or folder on a separate line, for example:

SITE CHMOD 777 ./backup
SITE CHMOD 777 ./cache
SITE CHMOD 777 ./groups/gallery
SITE CHMOD 777 ./groups/orca/cachejs
SITE CHMOD 777 ./groups/orca/classes
SITE CHMOD 666 ./ray/modules/board/xml/config.xml