Issues with my ChatPlus using dedicated IP

Hi Folks,

I was wondering if someone can help please.. Initially I setup a dedicated IP on my chat sub-domain exp:  https://chat.world.com/   and was working just fine. Later on, I had some issues with this dedicate IP, was getting too many spams on it and I had to change it..

I set it up on goDaddy properly and changed it on my cPanel accordingly, Please note, I can see it is propagated  properly when I run it without {https} or by using IP only, like so:  
chat.world.com and returns the lines below - which tells me it is hitting my server:

Index of /

cgi-bin/
 

But, when I run the full URL like this  https://chat.world.com/   I received this error:
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

 

I checked everything and not sure what else to check for..

I'd appreciate any input you may have in hopes I can resolve this issue..

Thanks ! 

Quote · 6 Apr 2016

your proxy is not working properly - or, the chat server is not actually running. Make sure the Chat server is running first.

caredesign.net
Quote · 6 Apr 2016

Good point, actually I rebooted the box few times, this could be the issue.. I can ssh directly to the box, how to check if the chat server is running..   Thanks !

Quote · 6 Apr 2016

you could start by typing:

 

pidof node

 

this should show the process id of the node program - which runs the Chat Server. If you get no results, then start your chat server as normal. If you do get results, then try killing the process (kill -9 xxxx - xxxx is the process id listed when you typed pidof node.) Then start chat server as normal.

caredesign.net
Quote · 6 Apr 2016

I got nothing returned, so the chat+ server is in fact down.. now, how do I start it up ?
Also, how do I make sure it starts up anytime I reboot the box ?

Thx again! 

Quote · 6 Apr 2016

to start again go to the location of your chat servers run.sh file and type in ./run.sh

caredesign.net
Quote · 6 Apr 2016

I love you Man Cool  you fixed my issue in 5 min.. I spent 48hrs pulling my hair off !!  my site comes up now :)

Now I need to figure out how the service stays up after the reboot, or I can write a script that checks for the chat pid, start it up if it is down & put it in cron..

Much appreciated Bro ! 

Quote · 6 Apr 2016

not sure if there is a way to start the chat server on server reboot.

caredesign.net
Quote · 6 Apr 2016

I will script it and put it in cron to run every 10 min.. that's my quick workaround for now.. Thx.

Quote · 6 Apr 2016
 
 
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