Licenses page blank on Unity, Cannot reach Agent

I know this is a personal plea on a public board, but I have been trying since Jan 23rd to get back in touch with my agent.  If anyone has a way to forward to Mike, or if Mike sees this, .. help!  

I've tried replying to mail from Unity, it just sits when I hit send.  Have tried from the contact your agent link on my profile page, same deal, no send.

No replies from your e-mail so mine might be going to your spam box, and the only reply I have ever gotten from Boonex was Igor's auto-responder that said "Please address this issue with your agent".  (Feb)  Asshole.   Who has an auto-responder to handle customer mail?

Anyway.  My 90 day license never showed up in the "My licenses" page, it's blank.  It does show in the shopping cart history, so payment can be verified.  Since then, I paid for the 400 day license, thinking it might toggle on the display here in unity.  My receipts have my license nembers, but the dolphin backend isn't doing anything with it, I'm assuming because the phome home isn't finding the license.

Can you please mail me back at Ladybugn, check spam folder for sometign from AOL, gmail, or GrownUpsMeet.com.  Me wants you so bad :D

Quote · 9 Mar 2010

have you tried any other browsers to view the lic area of boonex ?

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 9 Mar 2010

D_Jay...  damn good idea.  I'll log out and go check it with firefox.  But still, that wouldn't explain why my site cannot phone home and find it's license, or why don't seem to have mailing rights on unity.   But still, one thing at a time, thanks for the suggestion!

Laughing

Quote · 9 Mar 2010

Ok, using a different browser DID show my licenses page.  Very cool, thank you so much!  I might be able to get mail out via unity now.

I removed the license from my acp, logged out, closed browser, cleared local cache, and logged back in.  It asked for the license, but I notice it's still listed as not registered here in Unity.

I don't have any cache things turned on in my back-end because I was working on css files..  so I shouldn't need to clean those, would I?


My server setup should be ok for the phone home handshake, it's the same one I had the 6.1.4 install on, and aside from returning footers on weekends, I didn't have any trouble getting the licenses to register.  That'll get worked out I assume, it's just so nice to not be stuck in invisible land anymore.  That was crazy frustrating!

Quote · 9 Mar 2010

hey i have to switch to fire fox if i want to contact anyone on here.  that section is blank on IE8.   i think i have to switch to fire fox to view my lic numbers as well.

As for phoneing home try it in both browsers going over the same steps you listed....  remove log out  log in via /administration   not from the home page... add lic number...

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 9 Mar 2010
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.