Module installation - No directory

Hi all,

Just installed Dolphin - no problem. I checked the forum module, and installed it. The message came back INSTALLED... looked at the reported text and it says all is good.  Unfortunately it didn't install anything - no directory was created, so when I went to configure it, it gave me an error 404 page not found.

This now happens for almost any module I try and install, no director created and no error message..

Help :)

Steve, UK

Make sure of the following:

- mod_rewrite is loaded; and
- there is a .htaccess file in the root directory of the installation.

Thanks for that!

I can confirm that there is a .htaccess file in the root directory, and RewriteEngine on is some where in the top of that file...

Is that what you mean? However, no directories are created and it still doesnt work :(

Steve

mod_rewrite is an Apache module that makes use of Rewrite rules in .htaccess files.  Make sure it's loaded, as said by okweb.

It might help to let us know whether or not this is a VPS or dedicated server.  If it is, then chances are the module isn't loaded.  There might be other misconfigurations which will cause such a problem if that's the case, too.

Nope its not a VPS...  Here's the first few lines of the .htaccess file.... As you can see it looks like the ReWrite Engine is on. Is that how mod_rewrite is loaded?  Dolphin flew through its installation on a completely empty directory.

Options -MultiViews -Indexes

<IfModule mod_php4.c> 

   php_flag register_globals Off

</IfModule>

<IfModule mod_php5.c> 

    php_flag allow_url_include Off

    php_flag register_globals Off

</IfModule>

<IfModule mod_rewrite.c>

RewriteEngine on

RewriteRule ^blogs/{0,1}$   modules/boonex/blogs/blogs.php [QSA,L]

RewriteRule ^blogs/all/{0,1}$  modules/boonex/blogs/blogs.php?action=all  [QSA,L]

RewriteRule ^blogs/all/([0-9]+)/([0-9]+)/{0,1}$  modules/boonex/blogs/blogs.php?page=$2&per_page=$1  [QSA,L]

RewriteRule ^blogs/top/{0,1}$   modules/boonex/blogs/blogs.php?

Directories are not created.

yoursite.com/forum for example is transulated by the .htaccess file to yoursite.com/modules/boonex/forum which is the actual location.

Thats why the rewrite system of apache has to be working.

If the .htaccess file is present. Then you need to confirm that the servers apache server has mod_rewrite loaded and that allowoverrides is set to all in the configuration.

You most likley will need to contact the host to confirm that as it is a hosting issue. The fact that rewrite engine on is in the .htaccess file does not meen the server is setup to use it.

If apache is not processing rewrites, then pretty much all of the modules will not work. Neither will viewing profiles.

You can try shutting off all the permalinks in admin.

Administration -> Tools -> Host Tools

Check under "Web-server" if rewrite_module is showing up.  You might want to check with your hosting provider about mod_rewrite on their server, since it looks like everything that can be done on your end has been exhausted.

Edit: You can also try Deano's suggestions.  I won't mind. 

OH GREAT!

A conversation with tech support... thanks everybody!

and here is thier response, far less that favourable...

We would like to inform you that we are not an Internet Server Provider. We are a webshoting company and internet connection problems are not our scope of support.
Also, could you please provide us with the domain name that you currently have installed dolphin application on to so that we could also check on it.


If you have any further questions please do not hesitate to contact us.

Just out of curiosity, what did your support request say? I'm trying to figure out what would make them think it was an internet connection problem??

My report request detailed .htaccess, and of course mod_rewrite... I never even mentioned internet connectivity!!! I copies most of Nathan's reply, for technical input.

Still trying to retain my patience :)

I replied giving them more details, citing the fact that it was a hosting problem and could the look into the Apache setup.

Who's your hosting provider? 

Sussed it!!!!!

I entered this RewriteBase /  after the existing statement of RewriteEngine On

and the whole lot works!!!

Thanks to everybody.

Steve

Oh. You have 1&1 hosting. Known issues.

Put your origional .htaccess file back. Dolphin will not run without the rest of the .htaccess file. More than just the forums unless permalinks are off.

Then add this directly under RewriteEngine On in the origional .htaccess file.

RewriteBase /


This is a known issue with 1&1 hosting and godaddy. Neither of which are really recommended to run dolphin on.

If you had shut off the permalinks in dolphin then after you have modified your origional .htaccess file turn the permalinks back on.