Modules returning 404 Error

I'm working with a site and when I try to install certain modules (Avatar, Orca, and Files, for example) they return a 404 error when I try to access them.  I've double checked the .htaccess file and replaced it with the original from the  dolphin download package.  I've also checked mod_rewrite; I am not sure if it is enabled. My server administrator insists that it is, though a couple tests that I've run indicate that it might not be.  

Is there anything else that would cause this error that I should be aware of and could test/fix? I can provide the URL to the site if it will be helpful, though currently the .htaccess file is one used in my mod_rewrite test instead of the normal dolphin provided one.

Thanks!

If the .htaccess is there something is wrong with mod-rewrite..

 Could there be something wrong with it other than it's not installed? The host tools in my Dolphin admin panel are saying that the rewrite_module needs to be installed, but again, my server host is insisting that it's installed and they've confirmed it's working; I tried to confirm it from my end but cannot do so.

Thanks in advance for everyone's patience as I know zip about servers.

If you are on GoDaddy - you may need to restart (stop then start) the web service.

You could create a blank text file and put the following line in it.

<? phpinfo() ?>

Then save it with the extension (.php) (ie: phpinfo.php) - open that in your browser and look for the area called 'Loaded Modules' - if mod_rewrite it there... then it has been enabled.

You don't have to do that, phpinfo is built into the host tools of Dolphin. If you see that it isn't enabled in there your host is incorrect and it isn't installed.

 Right, I noticed that. While I don't see a section specifically called "Loaded Modules", I searched the page for any mention of mod_rewrite, and there isn't any.  Back to square one with the server host, I guess. (And no, it's not Go Daddy - I've installed Dolphin on one of their servers before no problem. Wish I could use them for this project.)

Thanks for the help.

Okay, server people have supposedly fixed the mod_rewrite issue, but I'm still getting no dice here. My URL:

 osiacomunita.com

 Whenever I click on anything that (I think) needs mod_rewrite I get a 404 error. Just to make sure (and since I hadn't done a ton of work on the community) I deleted everything and did a fresh install, with the same issues.  One test that they're having me to do test mod_rewrite:

http://lynnepope.net/check-if-mod_rewrite-enabled-on-server

Works. However this test that I've found:

http://www.wallpaperama.com/forums/how-to-test-check-if-mod-rewrite-is-enabled-t40.html

Doesn't.  In my host tools, this is what I see:

Web-server: Apache/1.3.42 (Unix) mod_auth_tkt/2.1.0 FrontPage/5.0.2.2635 mod_ssl/2.8.31 OpenSSL/0.9.8r

• rewrite_module -FAIL(You will need to install rewrite_module for Apache)

Again, I know NOTHING about servers, so I've been assuming that rewrite_module has something to do with mod_rewrite...does it? Do my server hosts need to look at something else?

rewrite_module IS mod_rewrite.. they are the same thing. 

It looks like it still isn't installed or isn't installed correctly. What host are you using?

 i see godaddy was mentioned, on the post, but I am going to step out and testify that godaddy does Domains and they manage that very very well. they are not the best hosting provider, then couple that with the beast that dolphin is. 

does the server you are on meet the minimum requirements of dolphin? i would have to think not since you are seeing these issues early on. 

i can only fathom that you are going to see more issues with image uploads, video uploads, audio uploads, and yes, AV chat

 Ironically enough, I was testing Dolphin on my own server - hosted by GoDaddy - and it worked like a dream.  Now that I'm installing it on my company's server, this is where the issues come in.  Problem is, it's a small local company that has always done our hosting.  I'm getting the impression that they're not totally up and up on this, but my hands are tied in terms of hosting. 

The server does meet all of the requirements, though, I made sure before I even got going with the install.  I was surprised when mod_rewrite wasn't working, actually.  

How can I tell if it isn't installed correctly vs. not at all? Like I mentioned, they are insistent that it is installed and working, but I cannot confirm that with any of the tests I tried or from checking in phpinfo.  They also said they made some changes to the .htaccess file that were supposed to get it working, but that has yet to work either.

I was trying to think of a good way and then I realized if it isn't showing up under phpinfo then it isn't install at all.. if it was showing up and the links still didn't work then it's installed incorrectly. Make sense?

lmgtfy --> how to check if mod_rewrite is enabled

there is every trick in the book there on how to test if mod_rewrite is enabled. typically mod_rewrite doesnt break from edits on the htaccess, what happens is a 500 error. 

its all good about they want to host in their closet, but they need to get a sysadmin who knows how to configure the machine. 

else, you might want to tell them to get an account on geocities, because its going to be a tough long road.

GeoCities is only available in Japan now.

 well scrath that option as well. 

adrian, if that machine you are working on is not configured correctly, if you have hair now, you wont by the time the site goes live

Yup, here's an actual before dolphin and after dolphin pic of me..

http://www.helpfulhealthtips.com/Images/T/Trichotillomania.jpg

Try one more thing... add this to the .htaccess directly below "RewriteEngine on"

RewriteBase /

 Thanks, that seems to have helped tremendously, coupled with something my host edited in the .htaccess file (still trying to find out exactly what that edit was, but that's their issue.)

I'm just curious now, because everything seems to be working, but I still don't see mod_rewrite in phpinfo, and my host audit still comes up with this error:

rewrite_module -FAIL(You will need to install rewrite_module for Apache)

Any reason why this two things wouldn't register, still? I have to assume that mod_rewrite is actually working, because I can click things like profile links, and the modules seem to be working just fine now.

No. No explination as to why dolphin is not picking it up other than the server is weird, non standard not setup correctly, or whatever. That is their problem. There is no way we can figure that one out.