No such file or directory?

Hi,

I'm attempting to figure out what I need to do to resolve to issues with a new install on a Hostgator account.

Here's the URL for the error display: http://gator846.hostgator.com/~cbrown13/

The errors:

Warning: require_once(/usr/local/apache/htdocs/~cbrown13/ray/modules/global/inc/header.inc.php) [function.require-once]: failed to open stream: No such file or directory in /home/cbrown13/public_html/inc/header.inc.php on line 193

Fatal error: require_once() [function.require]: Failed opening required '/usr/local/apache/htdocs/~cbrown13/ray/modules/global/inc/header.inc.php' (include_path='.:/usr/lib/php') in /home/cbrown13/public_html/inc/header.inc.php on line 193

If I understand the error correctly, line 193 of header.inc.php is not referencing a correct path.  The problem is that I can't seem to find header.inc.php at the referenced location or I don't have access to it?

Am I going in the wrong direction with this?

Thank

Quote · 20 May 2009

hello there,.

i have seen this many times in the past, what the deal is there is your domain has not resolved to that server, you are calling the site by its virtual name, which is the tilde and your username, if you look at your header.inc.php file, you will see the path that was set up there.

if you have your domain pointed to that server then you need to edit two files, /inc/header.inc.php and /ray/modules/global/inc/header.inc.php and provide the path of the script in both of those files. this will correct what you are seeing.

just a rough kick about question, how come hostgator wouldnt answer this support ticket for YOU?

regards,

DosDawg

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 20 May 2009

Thanks DosDawg!

I'll try your solution as soon as I can.

Hostgator didn't help me because I didn't ask as I wasn't sure if this was a hosting issue or a lack of understanding on my side.  I'm still rather green with this PHP stuff.  I don't get to use it too often as most of my time is spent in Coldfusion and Microsoft stuff.  I need to change gears a bit.

Thanks again.

Quote · 20 May 2009
 
 
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