Not able to connect to Chatroom

Hi , my dedicated server was down yesterday & my host has fixed it. But I'm not able to connect to the chatroom & IM since then, it's forever "connecting". What's the setting I need to check ? Anyone can help? Thanks!

your AV chat? need to make sure they restarted RMS if they rebooted the machine. if the server was down, did they give you a reason why it went down? just seems odd that the machine would go down immediately after they recommend you pick up 1-2 GB more of ram.

Regards,

DosDawg

Thanks for your help!

This is the reply from them on why the server was down:-

I've removed a few Ip's which were connecting over 50 times causing high loads. I've also finished repairing and optimizing the MySQL databases.

I've requested HFW to restart the RMS but they asked me if they ever installed the RMS for me. The installation was done by Boonex since I purchased smartpro.

I've then asked Boonex & they asked me to stop & then run the RMS again. But I'm totally clueless on how to restart this RMS. Can anyone help?