Only admin can view profiles

Hi everyone

I have a problem on my site, guests and members cannot view profiles, but admin can.

I am currently running Dolphin 7.04 on a standard template and shared hosting plan, as I wanted to ensure i had a stable system, before spending X ammounts per month on a dedicated server.  The site worked perfectly from install and I have been working on the site for 4 months now and apart from adding gamezone and swapping the standard pictures of dolphins and penguins etc for my own low res images, it is a standard site. I have about 20 dummy member profiles and a few adverts and youtube embed links to videos on there, that's it, I don't use RMS, or video chat etc and there has never been more than two people on there at any one time and usually only me.The site worked perfectly for many months and the problem seemed to happen out of the blue. I have spent weeks researching the forums and contacted my host to avoid taking up peoples time here, but this is now my last resort.

Guests and visitors cannot view profiles due to a  fatal memory error. Guests and members, can play videos, online games and chat though, without a memory error.

Admin can view profiles even while doing three other tasks at the same time, playing an online game, playing an uploaded music file and watching a video, chatting etc.

I contacted my host and they  increased my PHP ini to 128, but this did not help. They said that I now have more memory than the error is asking for. They said they cannot understand why admin can do memory exhausting tasks and view profiles at the same time without memory errors.

Any ideas? .

I looked into this a little closer today and I have just noticed that I get  different error messages when trying to view profiles as a guest or when logged in as a member. I have included the full errors here, replacing my personal details with 'my name' and 'my site'

Errors when tring to view profiles as a guest:
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 135678 bytes) in /home/myname/public_html/mysite/plugins/minify/lib/Minify/CSS/Compressor.php on line 71

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 276857 bytes) in /home/myname/public_html/mysite/plugins/minify/lib/Minify/CSS/Compressor.php on line 75

Errors when trying to view profiles as a member:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 72 bytes) in /home/myname/public_html/mysite/cache/mm_sys_menu_member_keys_3_f0e4df41ce4ede6439f19a003ef61353.php on line 1344

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 24 bytes) in /home/myname/public_html/mysite/cache/mm_sys_menu_member_keys_3_f0e4df41ce4ede6439f19a003ef61353.php on line 1269
.
Any help would be appreciated

Thanks

You need to verify that the memory increase was actually done and dolphin sees it.

Go into Admin - Tools -> Host Tools then click the Host Perams tab.

128M is the recommended Mininum. I actually find dolphin runs best at 256M or higher.

How many tasks you do at the same time is not going to tell you anything. The memory is per script that php runs, not the total for all scripts. If that was the case, memory would run out with just a couple of members on the site.

It still appears to be a memory issue.

I would start by shutting off all caching options, then clear the cache, check the memory settings. Check site again with caching still off, then turn it back on.

Thanks Deano

I have checked admin and it says I only have a 32m limit in host parameters, so I have raised a ticket for this with my host.  They said that they did upgrade me to 128m previously, but that there are two areas on my server that require upgrading and they will do the other one next. I just need to wait for them to do it and hope that sorts it.

I also turned off caching options as you suggested and it did change something. With caching turned off, guests can now view profiles, but signed in members still cannot view profiles. When I turned caching back on, neither guests or signed in members could view profiles. Is it ok to run the site with caching off? I left it switched off and I did not notice any differance in speed, although today there was a 500 server error to do with the ht.access file apparently and I could not get onto the site. The host sorted this, so I switched caching options back on.

I really need to be able to rely on my site working now I want to launch it publicly and also lauch websites with the other 2 licences I have, so as soon as my site is working properly I will look into upgrading to Dolphin 7.06 and moving onto a VPS.

I'll let you know what happens when my host gets around to increasing my memory