Orca Forum Errors

Hello. To get right to the point. Igor did my full install 5 days ago and I haven't heard one word from him since. My problem is this... When I go to the Admin Panel---> Modules---> Orca Forum and click on it... I get a Page that says Forum Not Found!!! The Requested URL/Forum was not found on this server. Apache/2.2.12 (Ubuntu Server)@ a1videoads.com Port 80---> then redirects to another page that says Page cannot be found---> 404 Error

According to the Tools---> Installed Modules---> the Orca Forum is installed. I am so lost and none of the agents ever respond back to their messages on here or email or even skype.

Quote · 13 Mar 2010

Unstall Orca and  then install it again. Maby there was something wrong. You never know.
After re-installing got to modules, click orca and try to recompiling languages. Then look if the page is coming up.

Kids first
Quote · 13 Mar 2010

I tried to uninstall it multiple times but it comes back orca forum uninstall failed!

Quote · 13 Mar 2010

Hello. To get right to the point. Igor did my full install 5 days ago and I haven't heard one word from him since. My problem is this... When I go to the Admin Panel---> Modules---> Orca Forum and click on it... I get a Page that says Forum Not Found!!! The Requested URL/Forum was not found on this server. Apache/2.2.12 (Ubuntu Server)@ a1videoads.com Port 80---> then redirects to another page that says Page cannot be found---> 404 Error

According to the Tools---> Installed Modules---> the Orca Forum is installed.

"I am so lost and none of the agents ever respond back to their messages on here or email or even skype."

you should have one agent that you chose. now if Igor did the installation, I would suggest contacting Igor directly. If you do not get a response in a timely fashion, Contact Victor or Andrew directly.

I would presuppose but not really having any solid evidence, since i tried to go to your site to get a visual on what was going on, that you may have an htaccess issue. Please provide your url to the site. I will take a gander, and if its something i need to look into further, I will request your admin credentials.

Regards,

DosDawg

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 13 Mar 2010

When I ordered dolphin, I picked Mike as my agent. It took him 3 days to respond back to me the first time and it was 6 more days with no contact before I found Igor to do the install. It has been over 5 days since I have any correspondence with him either. I have sent an email and added all the agents to my Skype. Not 1 has responded back in a timely manner.  I have lost all faith in these agents and am quickly losing faith in the Dolphin script. I was takin for the measley $99.00 install and am trying to get a full refund as we speak. The only help I see peeps are getting on here, is from other dolphin owners. Not their supposed agents. If their was a way to contact the owner of this site, without it costing me an arm and a leg for an international call, his ears would be bleeding.

Quote · 14 Mar 2010

dolphin is pretty much a community driven entity. yes there is support for the prime members, and support comes in trickles for the rest of us. typically we saddle up and lean on each other for the support we need.

i also use mike as my agent, and he has never gone longer than 12 hours without answering. if you wrote him on a friday, then it could have been monday when you received your response. I will queue him up now, and mention your unity name.

if you have skype, get the few minutes you may need 15-30 so you can call andrew and let him know how you are feeling. basically dolphin is a good script. notice i didnt say great, its getting there though. it can be frustrating for new users, but its not akin to geocities or angelfire.

one of the primary key components is server configuration. i prefer CentOS, as it has been extremely good to me. RHEL, cant afford the SLA's, but CentOS is the same thing.

once you have the server configuration down, the rest is understanding the software itself. very few who attempt dolphin are ready or willing, and in most case able, to jump on understanding server configs and management. but dolphin goes beyond that, one machine is simply that one machine. you can only have so much growth on one machine, and then you have to start considering redundancies, and network configurations, load balancing, sql servers, mail servers, file servers, NAS's, backups. yeah it can get pricey and pricey quickly. or you can find yourself down in an instant as well.

Regards,

DosDawg

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 14 Mar 2010

I have done my initial assessment, and this is a server configuration issue. I am currently waiting on word from you so i can check some settings from FTP. I have sent a full explanation of what my findings were.

Hello. To get right to the point. Igor did my full install 5 days ago and I haven't heard one word from him since. My problem is this... When I go to the Admin Panel---> Modules---> Orca Forum and click on it... I get a Page that says Forum Not Found!!! The Requested URL/Forum was not found on this server. Apache/2.2.12 (Ubuntu Server)@ a1videoads.com Port 80---> then redirects to another page that says Page cannot be found---> 404 Error

According to the Tools---> Installed Modules---> the Orca Forum is installed. I am so lost and none of the agents ever respond back to their messages on here or email or even skype.

orca was uninstalled --> reinstalled --> script reports no issues on the installation, had limited access, so cant verify one way or the other what is exactly going on, but from my initial inspection, this is a simple fix with some permissions would be my best guess.

Regards,

DosDawg

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 14 Mar 2010

Just tell me what you need and its all yours. By the way, I really appreciate the help. I will let you dump because I have no clue as to what exactly that is nor do I have any clue as to what .htaccess is.

Quote · 14 Mar 2010

Just tell me what you need and its all yours. By the way, I really appreciate the help. I will let you dump because I have no clue as to what exactly that is nor do I have any clue as to what .htaccess is.

hey bud, i had written several messages from the boonex message board to you letting you know what was going on. this is the first time i have come back after awaiting an response.

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 14 Mar 2010

Yes. I read your messages. And I was out for a few hours. I am sending you the same info that I set up for Igor to get into the server.

Quote · 14 Mar 2010

Hey Dawg... I was just curious as to whether you got the Username and Password for the server that I sent you. I haven't heard from you for over 12 hours and was wondering if you pinpointed the exact problem as to why the orca is not/does not work.

Quote · 15 Mar 2010

Hey Dawg... I was just curious as to whether you got the Username and Password for the server that I sent you. I haven't heard from you for over 12 hours and was wondering if you pinpointed the exact problem as to why the orca is not/does not work.

had family over and havent done anything no. i seen where you sent me a message.

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 15 Mar 2010

Hey Dawg... Igor has finally gotten back to me and said " sorry, only mod_rewrite can fix this. it's one of Dolphin technical requirements actually". He is trying to fix it as of now... I will keep you posted to his progress.

Quote · 15 Mar 2010
 
 
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