When a user forgets his email my site does not seem to send an email back to the user when he/she clicks on "Forgot Password".
Can anyone help and suggest what is it that I have not set correctly?
Password Email
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are you sure the site is not sending the email? or is it getting trapped in the garbage can? When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
Which garbage can? Nothing in my spam folder on the receiving end here. Kindly elaborate please, so I can check this out. |
Yeah, he was talking about your spam folder. For some reason there is a chronic problem with Dolphin emails going to the spam folder.
Have you tried it with test accounts using different email providers?
Which garbage can? Nothing in my spam folder on the receiving end here.
BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
also depends on who your email provider is? AOL will not deliver a dolphin email. When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
What the...... I will try a few options. This is not good if users mess up their password. Crap. |
also, if you are on shared hosting, and you are on a hotmail or like account, make sure the IP has not been blacklisted from hotmail windows mail servers. What the...... I will try a few options. This is not good if users mess up their password. Crap.
When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
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The new Dolphin solution is powered by UNA Community Management System.