Password incorrect error

all users on my site get an error saying their password & email are incorrect. I tried changing the md5 in the database no luck in logging in. i just upgraded from 7.6 to 7.9  but the problem is still happening. No one can login.

Quote · 9 Mar 2012

Hello!

try to clear your cache from ftp. if that doesn't work then clear sys_sessions table.

Good luck

so much to do....
Quote · 9 Mar 2012

when i said clear the sys_sessions table that doesn't mean to delete the whole table. just delete the rows in it.

so much to do....
Quote · 9 Mar 2012

Also check to see if you have enabled any filters in admin->tools->antispam tools

Also a damaged member.php file can cause this problem as well.

https://www.deanbassett.com
Quote · 9 Mar 2012

Thanks for the help, I tried everything stated,

I  tried re-uploading the member.php file that came in the 7.9 patch zip. I still get the same error message. Is there anything else i can try?

Could this possibly be an attack? It seems like my site is under attack by the mad blogger. lol

Quote · 10 Mar 2012

can we have your site address with a login?

so much to do....
Quote · 10 Mar 2012

http://budbands.com

user: test

password: 111111

Quote · 10 Mar 2012

its looks the same error to me. Did you deleted all the data in sys_sessions table and cleared the cache folder with ftp leaving .htaccess in place.

so much to do....
Quote · 10 Mar 2012

Yes I just tried clearing both again, still no luck. I guess there are users on my site because i can never permanently clear sys_sessions table, there are always 20 new rows as soon as i finish deleting them, Just wondering if this is normal.

Quote · 10 Mar 2012

New members are able to join. I just tested that but when i log out, cannot get back on. I still suspect a problem with member.php.

Try editing member.php and remove the last line after the closing ?> php tag. I don't think that will help but sometimes on some servers, extra spaces or lines at the end cause errors.

Also go into admin and turn off all caching. Primarily the JS cache and compression options then clear the cache manually. cache, cache_public and tmp folders.


https://www.deanbassett.com
Quote · 10 Mar 2012

wait a second i didn't asked this. as an admin can you login?

so much to do....
Quote · 10 Mar 2012

 

all users on my site get an error saying their password & email are incorrect. I tried changing the md5 in the database no luck in logging in. i just upgraded from 7.6 to 7.9  but the problem is still happening. No one can login.

 you got some funny user names on your site, using some fake profiles to create them?.
 what did you change in the md5  your best  bet is to restore the db or user profiles table before you made those changes and try clearing the cache any other actions you did before this started?...

Quote · 10 Mar 2012

Quick fixed hope it may help please go to admin->members try check if the members status is dectivated or not if yes then check all activate.

 

Sometimes this happens when upgrading dolphin if this wont help let me know. :) 

Quote · 10 Mar 2012

 I didn't know this. But now i know it will be helpful for me in the future. Many thanks.

Quick fixed hope it may help please go to admin->members try check if the members status is dectivated or not if yes then check all activate.

 

Sometimes this happens when upgrading dolphin if this wont help let me know. :) 

 

so much to do....
Quote · 10 Mar 2012

By the way pls pm me your site info i can make a check.

Quote · 11 Mar 2012
Also go into admin and turn off all caching. Primarily the JS cache and compression options then clear the cache manually. cache, cache_public and tmp folders.

 

 ok, i tried everything stated including removing lines from member.php

@ Prashank I can login as admin using facebook connect.

@ prolaznik all the users are active, As far as editing the db this problem was prior to messing around with the md5. also Im not using anything to create fake accounts, I guess someone else is.

The last few things i remember doing  was adding adsense code in html blocks, I also followed this post

http://www.boonex.com/forums/topic/iframes-in-HTML-blocks.htm

to add iframe to an html block and edited the page_builder_tiny.js as stated, it didn't seem to work so i uploaded the original page_builder_tiny.js from the install package.

 

Quote · 11 Mar 2012

Joining into your site having datbase error pls pm also the dtabase error or FTP and cpanel.

 

Best,

Kris

Quote · 12 Mar 2012

I figured out that I'm able to login as admin from http://budbands.com/administration.

I don't get any error from there.

 

Deano, if your still there, i was wondering if using your deanos tools to clear cash is the same as using ftp?

Quote · 12 Mar 2012

as a user can you
login from join.php?
login from index.php
login via the popup box?

try to disable all blocks on your homepage and see if you can login

Quote · 12 Mar 2012

I tried disabling blocks. I get the error on all those pages.

I did a brand new dolphin install using softaculous, (something my host just installed and didn't have when i installed budbands.com) The new install has this same problem. with the addition of not being able to log in from the administration page either. and you can't join the site because the captcha is not working.

here's the url http://budbands.com/dolph447/

this is the admin login info:

user: admin

password: 87654321

I guess i'll put in a support ticket to my host provider about this new install not working correctly and see what they have to say. maybe it's tied into my problem that just came about.

Quote · 12 Mar 2012

might be an issues with the auto installer, not sure i have never used one.

Quote · 12 Mar 2012

I agree, but budbands.com is a manual install and has been working fine for about a year now. so i,m thinking it's something my host did to set up for all these scripts that affects any dolphin script. I'm just wild guessing at this point. hopefully they'll have an answer, thanks for all the help everyone. If anyone can think of anything else let me know.

Quote · 12 Mar 2012

have your host take a look at the requirements
http://www.boonex.com/trac/dolphin/wiki/DolTech

Quote · 12 Mar 2012

A little pain looking for solutions but your site is okay now  :) 

 

The issue is in php.ini file put in public directory 

 

public_html/dolph447

 

max_execution_time = 1200

post_max_size = 3000000000M

upload_max_filesize = 300000000M

allow_url_include = off

magic_quotes_gpc = off

 
 
is the reason why you cant login.
 
 
What i did is put my php.ini there using this one.
 
[PHP]
 
safe_mode = Off
get_magic_quotes_gpc = On
allow_url_include = Off
register_globals = Off
upload_max_filesize=300M
post_max_size=300M
max_executi alt=16000
max_input_time=16000 
 
 
Let me know if you still having issues logging in.
 
Enjoy!!
 
From Philippines.
 
 
canloginnow.png · 116.8K · 112 views
Quote · 12 Mar 2012

woops! 3000000000M lol.

That's awesome you figured it out.

How can i repay you, do you have a donation link or paypal?

Quote · 12 Mar 2012

Yeah just a little misconfiguration in php.ini..:)

Quote · 12 Mar 2012
 
 
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