Please help someone. Photos and Avatars are all blanks

Hello Everyone, Godd morning.

I just check my site guitarelements.com and I can not see the Photos & Avatars. They are all blanks

 

I login as admin, Thanks God I saw them.

I logout as admin and login as a member. I can not see this member "Photos & Avatars --- They are all blanks"

I did  not make any changed to the site at all in admin. Why is this happening?

Please help.

Thank you

guitarelements

Quote · 23 Feb 2011

try to clear your browsers cache, i just went to your site, and the images all appear for me. so must be a caching issue somewhere?

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 23 Feb 2011

Thank you sir.

 

I did clear & delete browser history, cookies..... I also clear eveything things in Admin

 

I will try again after reboot

 

thank you very much

Quote · 23 Feb 2011

I am willing to bet it's a permission problem with the htmlpurifier or a damage file in one if it's folders.

Try this.

Go to the following folder on your server.

plugins\htmlpurifier\standalone\HTMLPurifier\DefinitionCache\Serializer

In that folder you will see 4 other folders.

CSS
HTML
Test
URI

Make sure all of those folders are writable. Mode 777

Then go into each of those 4 folders and delete any files found in them.

Then empty your dolphin cache and try again.

https://www.deanbassett.com
Quote · 23 Feb 2011
Hello Dosdawg & Deano92964 I try to clean & clear browser history, clear all caches ,template DB ... reboot both of my notebooks Public photos and avatars are not there. Deano92964 I am going to try what you said I be back in a few minutes to let you know Thank you so much you all Have A great day guitarelements
Quote · 23 Feb 2011

Hello Deano92964

Yes It worked. I did what you said.

The permission on the 4 folders are still remain as 777 with permissions.

 

I went in to each folder and rename file in each folders.

 

I clear caches etc... in admin

 

when to the other note book and refresh the browser. Bingo it works

 

Why is this happenning?

thank you Deano92964

You are awesome and very intelligence and smart

 

guitarelements.

.

Quote · 23 Feb 2011

Hi Deano,

Many thanks! it worked beautifully!

The folders were 777, deleting the files within solved the problem.

again, many thanks!

Stuart

I am willing to bet it's a permission problem with the htmlpurifier or a damage file in one if it's folders.

Try this.

Go to the following folder on your server.

plugins\htmlpurifier\standalone\HTMLPurifier\DefinitionCache\Serializer

In that folder you will see 4 other folders.

CSS
HTML
Test
URI

Make sure all of those folders are writable. Mode 777

Then go into each of those 4 folders and delete any files found in them.

Then empty your dolphin cache and try again.

 

There are none so blind as those that will not see.
Quote · 21 Apr 2011
 
 
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