Problem in Uploading Files in DOLPHIN PRO

Hello Sirs,

I've been having problems uploading files in Dolphin for a week now. I'm uploading a zip file about 2MB in size and when i reaches the end of the bar ... nothing happens.

Please see attached.

Thank you,
Arnel N. 

You have set php to allow 2 meg uploads and you have set the file size in the admin to allow 2 meg uploads?

Have to ask; after the upload progress bar finishes do you click the submit button?

Yes. Although it's more of a formality with the HTML5 uploader.

 hello ggirl, well, i haven't done any modification eversince except upgrading it. where can I find that settings, madam? thanks for the help.

 Hello Sir Newton. I tried it but it does nothing. I usually wait for the message "DONE" before I submit it.

It was before as well, what the submit button did on previous versions of Dolphin was to submit the file description, title, etc of files/photos/videos; etc.  The file was actually uploaded and stored in the album without the submit; if one left the page then the item existed, just without the extra bits.  

 Yes, Sir Nathan. Even if you don't click SUBMIT ... when it says it's DONE ... it is done.

The settings are located in your PHP.INI file on the server. The location varies from server to server and on some shared servers your host may limit this to 2mg.

This setting also affects photos and other uploads and with people today being essentially "Photo illiterate", many will try to upload massive photos from their phones.

Look for:

memory_limit = 32M (It should be 128M minimum for Dolphin) 
upload_max_filesize = xxM (increase to something like 10M) 
post_max_size = 32M (See below)

After making these changes, you may need to restart your server.

Additional information

If the upload_max_filesize is larger than post_max_size, you must increase post_max_size so that it is bigger than upload_max_size.

If the value of post_max_size is larger than memory_limit, you must increase memory_limit so that it is larger than post_max_size.

The memory limit is how much memory can be used to run php scripts; a good setting for most is 256 meg or 512 meg; ignore the comment about upload and memory limit.  Another important setting is how long to let a php script run; if it is set too low, some scripts might not be allowed to finish executing.

 thank you very much, ggirl. You're awesome ;)

memory_limit = 32M (It should be 128M minimum for Dolphin) 
upload_max_filesize = xxM (increase to something like 10M) 
post_max_size = 32M (See below)

 Thank you much Demmy. I'll take a look on those figures too and apply gg's suggestion. More power to Dolphin girls ;)

Hello Guys,

I made changes to these:

memory_limit = 521M

post_max_size = 128M

upload_max_filesize = 128M

max_execution_time = 180 secs

max_input_time = 180 secs

then reboot.

then I tried it again. seems the same. see attached.

As you can see I've uploaded different types of files of 1MB (1024KB) and below and it went ok. Now I was trying to upload and excel file "10-5-15.xls" with 1068KB size and there goes the problem again. I tried any filesize more than 1024KB and it's waiting forever.

What do you think seems to be the problem here? Thank you, again for the help.

Update: Just found tips from other posts that my settings are now to these:

memory_limit = 521M

post_max_size = 128M

upload_max_filesize = 128M

max_execution_time = 300 secs

max_input_time = 600 secs

... and ... same banana ;) ... I could not upload beyond 1024KB files.

ACTMalaria.net is a resource center for sharing malaria related files so we need to upload files bigger than 1M. Our newsletters are 2MB and up.

Have you looked at the files Mod to see what kind of files can be uploaded and the maximum file  size there.

Maybe a setting is wrong. For all files to be accepted the allowed extensions box should be blank. That's a bit unwise because people could upload trojans. I'd be entering: PDF DOC DOCX XLS ZIP and maybe a few others to stop the wrong files from being uploaded. In my case I only allowed PDF but I left it blank to try uploading an XLS file.

I was then able to upload an XLS file okay.

Hello Demmy. Here's mine.

I left it blank to try all files and it did well. Only whenever I upload a file with size greater than 1024KB that bar stops at 100% and that CANCEL button is useless. 32M is ok for my requirement.

Last resort for me. Did you reboot the server after changing the PHP.INI file?

 Yes I did ;)

By the way. I'm doing something from the server side on nginx. Let me see if this works. Get back to you, Dem ;)

VOILA!

I've just uploaded 2 PDF files, 17MB and 6MB in size. Wooooh!

Thanks to this thread and the people there: https://www.boonex.com/forums/topic/HTML5-Regular-Uploader-problem-in-File-Photo.htm

Mine is located in /usr/local/nginx/conf/nginx.conf and inserted "client_max_body_size 250M;" anywhere inside "http { }". Save and exit from the editor (vi) and restarted the server.

Thank you, Demmy. I'll limit the file types to be uploaded on my dolphin. Mabuhay!

If you are going to allow video uploads, you will probably want to increase the file size limits.

 Thanks gGirl for the reminder. I'll impose approval for every files sent. Thank you. Thank you.

You don't have to reboot the server after making changes to the php.ini file.  If php is running as an Apache mod, then you restart Apache; if running as PHP-FPM then restart the PHP-FPM process.

You should have mentioned you were using Nginx.

 Well, I didn't know, until I saw that post about nginx so i tried if nginx is running ... and it is. :)

 Thank you ggirl. I usually restart PHP whenever I make changes hehehe. This will save time for me ;) Gracias ;)