Problem with photo and video upload:

Just wanted to say that the Latest release - Dolphin 7.0.9 is awesome! I am only having issues with video and photo uploading. I that the trouble was with the upload_max_filesize. So I got my host to increase it to 8 megabytes. It was set at 2 megabytes. For some reason its still not uploading anything over 2 megabytes. Is there a how to or something that could help me figure this out? Or if someone knows of a post I could read. I have been searching but can't get a definitive answer anywhere. Thanks for reading. :)

Ihad the same problem when i had my test site.

aks to increae to 16 that will work. at least that did it for me

Some hosting providers won't do it unless you go on VPS

hope this helps

regards,

SoluSoft

Yeah, 8 megabytes is the highest my host will go. :( I just don't understand, 8 should be plenty. I don't want long videos on the site. Most people that upload photos do not have photos over 8 megabytes, hehe. Many of them have photos larger than 2 megabytes though. :( So you would think 8 megabytes would be enough for photo uploading at least. :( Anyone have any ideas? Must be a fix for this.

Check this too

It says my post_max_size is 8388608. What should it be set at?

I also noticed the magic_quotes_gpc is on. I know this should be off. Would this affect the video/photo upload problem at all? I pasted in a copy of the php warnings. I really don't think I need to raise it to 50 meg to upload a 3 or 4 meg photo or video do I? Seems a tad high doesn't it? 

• allow_url_fopen = On - OK
• allow_url_include = Off - OK
• magic_quotes_gpc = On - WARNING (should be = Off)
• memory_limit = 268435456 - OK
• post_max_size = 8388608 - WARNING (should be >= 52428800)
• upload_max_filesize = 8 - WARNING (should be >= 52428800)
• register_globals = Off - OK
• safe_mode = Off - OK
• short_open_tag = On - OK
• disable_functions = - OK
• php module: curl = curl - OK
• php module: gd = gd - OK
• php module: mbstring = mbstring - OK
• php module: xsl = xsl - OK
• php module: json = json - OK
• php module: openssl = openssl - OK
• php module: mysqli = mysqli - OK
• php module: ftp = ftp - OK

Are there settings in the admin back end of the site I could check? I looked through everything but maybe I missed something?

Here are some other settings that i use.

Remember to clear your all cache via admin.  I run VPS now but on fixed disk i had min req.
Check attachment... but maybe you have this already

• allow_url_fopen = On - OK
• allow_url_include = Off - OK
• magic_quotes_gpc = Off - OK
• memory_limit = 268435456 - OK
• post_max_size = 54525952 - OK (min:16mb)
• upload_max_filesize = 54525952 - OK (min: 16-32mb)
• register_globals = Off - OK
• safe_mode = Off - OK
• short_open_tag = On - OK
• disable_functions = - OK
• php module: curl = curl - OK
• php module: gd = gd - OK
• php module: mbstring = mbstring - OK
• php module: xsl = xsl - OK
• memory_limit = 256M OK // But this can also be lower. (min:128)

Let me know how it goes...

I don't think my host will crank up the settings for me. Its shared hosting, can only go so far. I would think my settings would be good enough to upload a 4 or 5 meg photo though?

Check  phpinfo  in admin > Host Tools

Are you using custom template? sometimes that could be issue also.

You should have at least 16mb.. this due to server memory. Even if pic of video is less then 2mb it takes more bytes to upload something.

post_max_size = 16
upload_max_filesize =16
Ports could also be a problem if you are not on VPS.

Otherwise send AntonLV an Email... He knows for sure what to do and how to fix.

Greetzzz

Just default template. I guess I will have to change hosts. :( Any hosts in Canada that are Dolphin 7.0 friendly? Man this sucks. I have been with this host for 5 years. He didn't like the fact I increased to 8 megabytes, nevermind 16. :(

 In your php.ini file you have the two settings;

max_file_uploads

post_max_size

Your hosting provider only set one to 8MB, they both need to be set to 8MB.

This allows you to upload anything up to 8MB, the system memory is what is used for processing files after uploading, this setting is just putting a CAP on upload size.

[edit] Was told by Boonex that it's not a problem if the magic_quotes_gpc is on..

Are you referring to these below?

• post_max_size = 8388608
• upload_max_filesize = 8

They are both set at 8. 8388608 is 8 megabytes. Or am I missing something?

Also, I am not able to edit my php.ini. Just the admin on my server can. Sucks. :)

 yes, both should be,

post_max_size = 8388608

upload_max_filesize = 8388608

When changing the php.ini they may not have put 8MB for each value

[edit] this mine set at 200MB each and system memory is 1GB

• memory_limit = 1073741824 - OK
• post_max_size = 2097152000 - OK
• upload_max_filesize = 2097152000 - OK

I have to agree with the others. Your host made a error when setting it.

Post max size is 8388608 (8 megabytes)

But upload_max_size is set a 8 (8 Bytes)

They must have missed the MB which must be on the end of the 8 in the settings. In other words in the ini file they entered 8 instead of 8MB which resulted in low 8 number. It was a mistake and you need to get your host to fix the mistake they made.

I just emailed my host to see if he could check the settings again.

Just waiting for my host to get back to me. I do believe it is his error. I checked a few of my clients cpanels, they all say 2M, 4M, 6M, 8M etc. Just hope he fixes it tonight, lots of work to do, hehe. ;) Hoping this is the problem as well.

Yes! That was the problem. No M after the 8. All is working well now. Thanks for the help guys. Super fast help!