RC2 forgot password not sending

version D7 rc2

Site: http://lworld.com.au

method

If password is lost click lost password.  forgot.php

Outcome

forgot.php Responds with

You have been recognized as a L WORLD member and your account details have just been sent to you. Once you receive the letter from us, go here and log in.

No email is recieved. I can't find a solution for this on the forum for rc2..

Desired response

Receive and email with new password

Thanks for your help

Jennifer xx

Hey Jennifer,

Try going to a your mailbox, click compose. As the recipient, type in your own screen name. Type in a test message Place a check mark in the top 2 choices (send copy to personal email, and send copy to my personal email).

Click send

This will test that your site is configured properly to send emails or if there is something wrong with your "forgot password" function.

Chris

Chris I received a internal email to my inbox, on my site. But no external email to me personal email.

I followed your instructions.

Thx Jennifer

I am assuming that you do have a valid email address in your profile correct (LOL)? I have to step out for a while. Maybe someone else can jump in while im gone to help :)

Chris

LOL Chris yup its valid..I have to sleep for a while so will check this later if someone has a resolution...What is odd is that it sends emails to me if someone joins as the admin in an external email.

Jenn xx

Chris, I thought about what you said with the email account being valid and it is my gmail account. I created another membership at http://lworld.com.au with a different email, walla forget password works fine, something is up with gmail, I will check that out. Thanks Chris.....

Jennifer xx

Hey Jennifer, Glad you got it figured out. Seems you are not the only one who has ran into issues with gmail addresses. I have seen some previous issues enough now to definitely try to avoid gmail addresses at all.

We need to find out what this is as it will also cause problems sending emails to members, who use gmail, in the mass mailer function as well.

Chris

Chris that is exactly what I was thinking, so have to do some research and find out why its not working...

Jenn xx

Chris the problem is Gmail filter. I use thunderbird not gmail from http://mail.google.com/

Google is catching a LOT of email putting it in spam I just found out that never reaches my thunderbird email inbox...oh crap...........

We can do 2 things that I can think of on our sites.

1. Put a warning somehow that dolphin does not accept gmail

2. Teach them how to disable the spam filter

How to Disable and Deactivate Spam Filter Protection in Gmail or Google Mail

Gmail or Google Mail as known in UK and Germany comes with a very good spam filter
which scans all incoming emails and move the mail messages that are identified as spam to Spam folder (label as Spam). All spam-tagged email messages in the Spam folder are then automatically deleted, pruned and purged from the mailbox after 30 days.

However, Gmail spam filter is not perfect, and there can be false positive where legitimate emails been marked as spam or bulk and move to Spam folder by mistake. When user is using Gmail web interface (webmail), this behavior perfectly OK as user can always go to Spam folder to examine and verify emails that have been automatically labeled as spam and reside in Spam folder. If a non-spam email is found, user can click on “Not Spam” button and the mail will automatically move back to Inbox.

However, for user who downloads email from Gmail or Google Mail server via free POP3 or IMAP access with desktop email client such as Microsoft Outlook and Mozilla Thunderbird will face an issue. Typically, email in Spam folder will not be downloaded when email client accesses and downloads received emails via POP3 or IMAP protocol. If the user doesn’t log in to Gmail account via web interface to check on the Spam folder at least once every 30 days, he or she will risk losing valid email that been mislabeled and mistook as spam.

Gmail never moves emails that come from senders whose email address is listed in the Gmail contact list. However, adding contact to Gmail still require user to log on to Gmail webmail interface. And user probably have to add in lots of email addresses for friends, families, colleagues, buddies and busiess contacts that keep increasing everyday in order not to miss a single mail from them that been dumped to Spam folder.

The best workaround for users who don’t use the Gmail or Google Mail webmail interface and just use desktop email client to download incoming mail through POP3 or IMAP is to disable or deactive spam filter function in Gmail. Unfortunately, Gmail does not allow users to switch off the spam filter, and to disable the spam filter, a workaround has to be used.

The trick is to use Gmail’s filter feature. Gmail supports filter to apply certain action on rules-matching incoming mail, and the filter can be created in order to force all email received to skip been sent to Spam folder and remain in Inbox (which is downloadable via POP3 or IMAP). To create a filter to disable or deactivate spam filter in Gmai, click on Create a filter link beside the search box (or go to Settings -> Filters -> Create a new filter).

In the Has the words: text box, enter one of the following terms:

is:spam or in:spam or label:spam

Click on Next Step button, and click on OK button when a dialog pops up to warn against using in:, is: or label: criteria in filter

Check and tick the checkbox for Never send it to Spam as the filter’s action. Click on Create Filter to disable and deactivate Gmail spam filter with immediate effect.

Although from now on no spam messages will be sent to Spam folder anymore (everything stays in Inbox), Gmail is still smart enough to warn users that an email is identified as spam, but stays in Inbox and not send to Spam folder due to the filter created.

Jenn xx