Server crashed..

Hi

I was going to update my dolphin from 7.0 to 7.0 1 and was gonna take a backup before I started the update..

I have a unmanaged dedicated server with no support, when I clicked on "backup" at my plesk panel then I started getting 500 internal error when I was entering my site or plesk panel so after several hours I dcided to reboot the server to see if it helped , but now since yesterday I am unable to connect to my server in all ways.. SSH, ftp, website, non of these works... I dont know how to enter my site again and the host company says it is unmanaged so they cant help even if I pay them.. Does anyone know how to solve this?

/Server crashed when I clicked on "backup" at Plesk control panel/

You have no choice. No Support or not. The place you got it from is the only one who can get it back up, so you will have to contact them. If you have no access to it, then it did not restart.

I tried to power cycle from IPMI.

When it boots up it hangs at the command : "SELinux disabled at runtime"

That is not much help. Possible OS problem or hard drive problem so it can't finish the boot. I don't know how much physical control you have with the server. You may need to somehow boot into rescue mode so you can run fsck to check the drive partitions.

What is your hosting companies policy when it comes to hardware or OS failures?

If they offer 0 help, then an unmanaged server was a bad choice.

better to ask your host company use  setenforce 0 command

They support only hardware failury..

I am now doing a hardware test..

This is what they wrote to me:

Dear xxxx,

Your server's IPMI interface is available. You can troubleshoot this issue using it. Login to your IPMI interface (details available on your panel), select Console Redirection, then enter the BIOS Text Console. Click Logon and then type in your login information, then click Enter Console. Once you are connected, you can power cycle the server and watch the boot process. Once booted, you can login and troubleshoot.

Should you find any hardware failure, please let us know so that we can repair/replace.

I have also the option to start in recovery  mode after the hardware test is done..

Then it says that the system boots in a small ubuntu os or something and that this mode is for advanced users etc..

My server is centos but now I have logged in to my server in recovery mod(ubuntu).

What can I do to fix it?

My server is centos but in recovery mod it boots in ubuntu..

I do not know the structure in ubuntu, where would my files be located?

Im now logged in SSH in recovery mode.

Welcome to your recovery system!

Accessing your hard drive:

- detect the correct partition using "fdisk -l"   (/dev/md? with RAID)
- mount the partition to /mnt  using "mount /dev/<Device> /mnt"
- edit or save your data from the partitions using common tools
- reboot the system (eventually "umount /mnt" before and cd to "/" )

Now, how could I acces my harddrive and then copy my files from there?

Try

/home - local users home directories

/root - root user home directory

/usr - applications and files

/var - variable files such as logs and databases