Some Profiles Show Blank Page After Unistalling Blogs

Hello, today I unistalled the blogs modules at my site however I realised that its also caused all users who had used blogs  to now have a BLANK profile page ?!

I have no idea why or even how to fix this ;(

 

The profiles info looks fine and also via admin panel but the actual users profile pages are totally blank (white) when viewed !

 

Please can anyone guide me on how to repair this issue  ?

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Quote · 21 Nov 2011

My guess is the blogs did not fully uninstall, or a change was made to the profiles blog block that prevented it from being removed when the blogs were uninstalled.

Go in the page builders to the profile page and see if the blog page block was removed as it should have been when the blogs were uninstalled.

Also for future reference. A blank white page usually indicates an error is occurring. Check your php error logs to find out what is causing the error.

https://www.deanbassett.com
Quote · 21 Nov 2011

 I dont see any page blocks for blogs in builders...

also here is  some of  the very last logs (right after I have tried to access blank profile):-

 

2011-11-21 15:20:51.227 [INFO] [61.160.232.38:57547-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:20:50.782 [INFO] [61.160.232.38:57478-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:20:48.647 [NOTICE] [207.46.13.51:37029-0#APVH_socialmunch.com] [STDERR] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/********/public_html/modules/classes/Config.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/********/public_html/inc/classes/BxDolModule.php on line 77
2011-11-21 15:20:48.647 [NOTICE] [207.46.13.51:37029-0#APVH_socialmunch.com] [STDERR] PHP Warning:  require_once(/home/********/public_html/modules/classes/Config.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/********/public_html/inc/classes/BxDolModule.php on line 77
2011-11-21 15:20:45.721 [INFO] [61.160.232.39:33745-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:20:45.328 [INFO] [61.160.232.39:33697-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:20:30.685 [INFO] [61.160.232.12:40843-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:20:30.260 [INFO] [61.160.232.12:40764-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:19:22.255 [NOTICE] [207.46.13.51:19615-0#APVH_socialmunch.com] [STDERR] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/********/public_html/modules/classes/Config.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/********/public_html/inc/classes/BxDolModule.php on line 77
2011-11-21 15:19:22.255 [NOTICE] [207.46.13.51:19615-0#APVH_socialmunch.com] [STDERR] PHP Warning:  require_once(/home/********/public_html/modules/classes/Config.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/********/public_html/inc/classes/BxDolModule.php on line 77
2011-11-21 15:19:21.356 [INFO] [60.169.73.69:58631-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:19:20.944 [INFO] [60.169.73.69:58588-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:18:45.338 [INFO] [60.169.78.54:58809-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:18:44.833 [INFO] [60.169.78.54:58748-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]
2011-11-21 15:18:33.521 [INFO] [60.169.73.69:53284-0#APVH_socialmunch.com] File not found [/home/********/public_html/403.shtml]

 

 

My guess is the blogs did not fully uninstall, or a change was made to the profiles blog block that prevented it from being removed when the blogs were uninstalled.

Go in the page builders to the profile page and see if the blog page block was removed as it should have been when the blogs were uninstalled.

Also for future reference. A blank white page usually indicates an error is occurring. Check your php error logs to find out what is causing the error.

 

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Quote · 21 Nov 2011

This is the one most likely causing it.

    PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/********/public_html/modules/classes/Config.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/********/public_html/inc/classes/BxDolModule.php on line 77

However it does not make any sence. It says it could not find Config.php in modules/classes/

Dolphin does not have a classes folder in the modules folder so the error makes absolutely no sence to me. It's not one i will be able to resolve.

https://www.deanbassett.com
Quote · 21 Nov 2011

 ok deano thank you for your help ;)

 

This is the one most likely causing it.

    PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/********/public_html/modules/classes/Config.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/********/public_html/inc/classes/BxDolModule.php on line 77

However it does not make any sence. It says it could not find Config.php in modules/classes/

Dolphin does not have a classes folder in the modules folder so the error makes absolutely no sence to me. It's not one i will be able to resolve.

 

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Quote · 21 Nov 2011

UPDATE:-   thanks to modzzz taking a look at this issue is appears that it was a facebook module I had visable on profiles that was somehow causing the issues and the issue was not due to blogs ;)

thanks again,  Josh

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Quote · 22 Nov 2011
 
 
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