Sound upload fails - doesn't show up

Okay everyone. Went ahead and tested the sound upload feature ... which doesn't appear to work. If I try to upload an MP3 file with the regular uploader the busy symbol just stays busy endlessly. I gave up after 15 minutes. It's just a small 5 MB file and our connection speed is 10 Mbits so that's definitely not the problem. Then I tried to upload a different MP3 file with the flash uploader. That one appeared to work since a message stated "success" after awhile. I waited a bit longer, but nothing actually showed in the sound album of that profile.

Here are some step by step screenshots:
Regular sound downloader
Regular sound downloader2
Flash downloader
Flash downloader2
Looking for downloaded files
Checking other options

Then I checked under DISAPPROVED and FAILED sounds but nothing showed up there either. File permissions on files folder (under flash) set to 755 and 777 made no difference. Admin dashboard shows all permissions set as desired. Checked the admin mail to see if there was some kind of an error or waiting on approval message, but nothing like that either. Anyone have any idea what's going on?

Regular sound upload takes forever without producing any actual results - no error messages at all.

Flash upload appears to work - receives success message on screen - but no files appear.

?????

Check to make sure that the following are properly configured:

file_uploads=On
upload_max_filesize=300M
post_max_size=300M
max_input_time=3000
max_executi alt=3000
memory_limit=128M

Examine your php.ini file and ensure that these settings are properly configured. And while you're at it, I request you outline your settings for the other requirements. Also, please state whether you are using regular PHP, or a form of security-enhanced PHP (such as suPHP).

Also, please post your file and directory permissions.

May I ask who installed the script for you?

(Apologies for the 20 questions)

file_uploads=On
upload_max_filesize=300M
post_max_size=300M
max_input_time=3000
max_executi alt=3000
memory_limit=128M

Thanks a lot for your help!

I have full server access but I'm not a server admin. I went ahead and located the php.ini file which appeared in filezilla as a yellow folder, as opposed to a file. This was weird and I'd never seen that before, but it could be edited, transferred, etc. just like any other file. So I transferred it over, opened it up, and had to change every one of the settings to your recommendations, except for the last one for the 128 M memory limit. Saved the file, renamed the original one, transferred the saved file over, provided same permissions as before ... 777. When all was said and done the file remained looking like a file, and not like the yellow folder as it appeared originally ... ???

Do any of those settings that you wanted me to check appear more than once? I changed each of them only once.

As far as the rest of the permissions are concerned, I can only tell you that when I check through the admin panel, all of them show up as desired, in green, identical to the Boonex example in the next column. Based on that I'd think that file permissions have nothing to do with this problem.

Okay, as I was responding to you I also tried to add another sound file after logging in as a user. Problem appears unchanged. The flash upload comes back with "success" although no files can be seen or found anywhere and the regular uploader never stops uploading. No error and no timeouts, it just keeps in going until I click on another button or tab somewhere in the profile.

Upload a new file to your web server and name it phpinfo.php

If you like, send me the URI to the file on your web server so I can examine your PHP settings. This is mainly to see if any other anomalies are present, and to check what kind of PHP distribution your web server is using.

(Note: Do this in a private message, as phpinfo.php can provide some private information)

Anywhere in particular where you'd like me to place that file? In the root of D7 which runs as its own TLD or in the same location as the php.ini file?

Noticed something odd by the way. Even though the original php.ini and the one that I just modified have the same permissions, the original one has a - (dash) in front of it when viewed with filezilla. So out of curiosity I right clicked on the original php.ini file and noticed that the context menu provided the option of including sub-folders in the permissions. However, when I checked the modified php.ini file, the one that doesn't look like a folder, there that option is not available (to the include sub-folders). This would explain why the original file looks like a folder ... but it doesn't explain why it only showed up as a single file when I transferred it over to my system.

I'll send you a pm shortly, just wanted to mention this anomality.

Place it in a location where I can access it.

Thank you Magnussoft, the advice in this post did the trick !!!

So apparently using all of the D7 features is not as easy as a simple installation. There are some other items of importance which should be mentioned to all newbies. For one, these settings here. If you don't want to enable the upload of such big (300 Mb) files then just make that number smaller. It's for each upload so unless you're uploading entire movies anywhere between 50 to 100 Mb will probably be sufficient.

For the forum (yeah, I know it's another topic but while I'm at it ...) you have to make sure that XSLT is enabled on the server.

In order to avoid Shindig ??? error messages the server also needs to have cURL installed.

Hopefully this post will help someone else down the road. Thanks again for all of your help, Magnussoft.

I'm glad to see that everything is now working for you. For those wondering what the exact issue was:

Though meinecommunity met all of the hardware requirements, he did not meet all of the software requirements. Of course, if one of these is incorrectly configured, then the other is just as useless. Per request, meinecommunity uploaded a phpinfo.php file, which allowed me to properly examine his PHP configuration settings, and diagnose the exact problem. The following values were incorrectly set:

max_execution_time
upload_max_filesize
post_max_size
max_input_time

These values were far too low for Dolphin to operate correctly. The main problem was with the upload_max_filesize and post_max_size values, which were far too low for any uploaded audio files.

Whenever choosing a web hosting provider for Dolphin, do not be afraid to ask questions. Show them the requirements for the script, and ask them if they can run it, and if not, what needs to be done. By ensuring that you are truly able to run this script, you will save yourself from allot of issues down the road.

Regards,

Magnussoft

Where is located the php.ini?

im seraching but dont find it:(

ive the same issue uploading sound

You have to create this file yourself.

Create a file called php.ini and include the following:

[PHP]

upload_max_filesize=128M
post_max_size=138M

You can change these values to whatever you like.

Upload the file to the root directory of your installation.

Ive upload php.ini at the root

the file contain

[PHP]
file_uploads=On
upload_max_filesize=300M
post_max_size=300M
max_input_time=3000
max_executi alt=3000
memory_limit=128M

Ive upload

phpinfo.php at the root  and contain

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

?>

and still can not upload sound :(

Just curious, Are you able to upload a video (not embed Youtube) or photos? If not, YOu may want to check your disabled_functions in PHP. You should be able to get that information in Admin Panel > Tools > Host Tools> click the phpinfo tab.

does anyone can help me out?

Hi.

I am having a similar problem.

When I try to use the flash uploader, nothing happens when I hit select file.

If I try to select Normal Uploader or Record it just relocates me to the empty sounds folder I am trying to upload a song into.

If I disable the flash uploader in the Sounds settings so it defaults to the Normal Uploader when I try to upload a file, it actually appears (as opposed to relocating me to the empty folder), but when I try to upload the file it just loads and loads forever.

Where abouts do I check these settings?

file_uploads=On
upload_max_filesize=300M
post_max_size=300M
max_input_time=3000
max_executi alt=3000
memory_limit=128M

My RMS enables all other functions on my platform, i.e. Video Chat, Video Comments, etc, I'm not sure if RMS has anything to do with the Sounds Module, but just thought I would mention it.

I have a phpinfo page if anyone would like to view it.

Appreciate any help at all, thanks guys. :)

Anyone? Still having a lot of trouble with this same issue. :(

Have you tried from a different computer by any chance ?

A number of different computers and all browsers. All members of the community are experiencing the same issue.

edit: Sorry they are not all experiencing the exact same issue, as some can access any upload method, but once they select a file to upload it just loads and loads forever.

Well, if you like i can take a look at the server and see if i notice anything out of place.

Yeah matey, I would really appreicate that. I'll PM you.

I am using boonex 7 registered license , I have some below issues.

will you please assist me in this case .

1 - Admin wants to hear user sound when its in pending / disapproved section. (Right now when user upload sound files its come in to disapproved section and when admin going to hear to so its show an error that file  is not approved , Without admin hearing sound how could allow to permit for website. every single part of sound admin will hear it and than approved it . so for hearing sound in disapproved section its very essential.

2 -  When user add video from his own PC its come in admin section as well as in user section admin can allow it permission easily but when admin and user going to play the video is its shown an error 

Invalid video ID :http://www.youtube.com/watch  

But on you tube embed video its player is working properly , will you please assist me in these cases.