Still got video trouble

Hi,

I have seen a lot of discussion about video problems but nothing I have tried seems to work. When I upload a video it seems to sowrk and goes to complete. However the video never becomes available, it just vanishes. I have checked the permissions of /httpdocs/test/flash/modules/video/files and they are 777. I have checked and tripple checked the cron job. It is....

***** cd /var/www/vhosts/<mydomain>.com/httpdocs/test/periodic; /usr/bin/php -q cron.php

The videos are not pending and cannot be found anywhere on the server after upload.

Where should I be looking for the video files, perhaps I can track down the issue by finding where they have got to.

Any help is much appreciated, I have a dedicated server so any environment variables can certainly be sorted.

Thanks

sorry for the blatent bump but the Boonex site has been down so much I am begining to wonder if any one has seen my post.

Thanks

I to have had this exact issue, and found a few answers in the "Bug" section of the forums. Everyone swears that it is a cron issue. But I have many d7 sites, all configured the same, and most work, and a few dont. All I can guess is to play with crons. Nothing has fixed my problem site. I hope maybe someone magically answers your question here. And if you figure this out, maybe you can pm me the answer?

Well I have established that the cron job runs and that, if all the instructions in other discussions are true then it is the right command that is running but still the videos just vanish.

If I work it out I'll start a nice new thread assuming I am not wrong and it isn't the cron job at fault!

hmmm,

I've just tried running cron.php manually -->

# cd /home/vhosts/myTLD.com/httpdocs/test/periodic

# /usr/bin/php -q cron.php

from SSH and get this interesting error...

Failed loading /usr/lib64/php/modules//php_ioncube_loader_lin_5.1_x86_64.so:  /usr/lib64/php/modules//php_ioncube_loader_lin_5.1_x86_64.so: undefined symbol: zend_unmangle_property_name_ex

I think there is either an error in the ioncube encription somewhere. Probably in the commands stored in the database or perhaps my ioncube installation is faulty. Further investigation required.

It seems mad to me that cron.php runs commands stored in the database every minute. The server load must be enormous! I think I'll change mine to run each hour once I have it working!

Since my post I realized I also had 3500 odd cron deamon emails into the admin account (Newly created so not checked regularly) with the same error in them so I realized the cron job was not running correctly but that it was definitely triggering.

Right then. I spotted "php_ioncube_loader_lin_5.1_x86_64.so" didn't seem right. Why? Well D7 wont run on php 5.1 and for that reason I updated to PHP 5.2 a few days ago. The /etc/php.d/ioncube-loader.ini did get updated so I edited it and changed "php_ioncube_loader_lin_5.1_x86_64.so" to "php_ioncube_loader_lin_5.2_x86_64.so". then I ran cron.php from SSH manually again and the error went away and the emails from cron deamon have also stopped. This is good because I now know the cron job runs and there is no errors but videos I upload still vanish but at least I now know the cron job works now and can move on!

Further investigation to come!

I had this problem (a while ago so bear with me) and it was something to do with the videos not been named correctly . if you go to modules/boonex/videos/data/files see what is in there . Please someone correct me if that is the wrong folder.

I reckon that's where they should be but the folder is empty!

whats the site ??? and have you checked all the folders in the admin ie pending, processing, failed etc

also try flash/modules/video/files i got the other folder wrong sorry

I don't want to post a link to the site because it is hidden away from search engine indexing for now in a sub folder.

The TLD is <rmoved by OP> and the D7 installation is in a directory called test. I have checked all the pending, processing, etc options in the admin and they are all empty. I have also tried both the flash and the regular uploaders.

flash/modules/video/files has .htaccess and the three standard php files in it, get_files.php, get_mobile.php and index.php

Cheers

just tried to post a video that i know works on your site but i aint an active member. Also what is that theme you have ??? it looks well nice

Thanks mate! The theme is all my own work. Has taken about 4 days as I am not familliar with the structure of D7. there is still a few elements to sort out yet. So Many seperate CSS files it's crazy! PHP, HTML CSS and MySQL is what I do for a living. Next I am going to make an image free version entirely in CSS3 for future implementation!

The site is set up for email activation. I set you active manually but can you confirm you got the activation email?

The video you uploaded has sadly not worked and is no where to be found on the server. This si getting very frustrating now! Grrr ; )

2 problems ive found.

1. When using the regular uploader it just keeps uploading and never ends

2. when using the flash uploader it uploads then goes back to choose file (it should ask you to fill out information on the video)

I new about the first problem, although if you use google chrome it gives you a handy upload progress indicator but once it get's to 100% the circling indicator just carries on.

I didn't realize the flash uploader was supposed to do that.

I havenlt installed the Ray Media Server because the install.txt file has a dead link and I assumed this was because it is now better integrated into dolphin like the movie and music players and all the other flash apps.

Do you know if I need this or where I can get it from, perhaps that is the problem.

Thanks so much for your time, I had a look at your site BTW. I used to be into carping my self in a previous life! If you want any help making a custom template let me know!

Holy rusty metal. I am shocked and stunned, shocked and stunned I tell you.

Would you believe that the latest PHP build from Atomic Turtle (Atimicorp) still has a 2 MB upload limit in it! it's not 1994 anymore. Anyway problem resolved.

If you have the video vanishing after upload problem edit /etc/php.ini, find "upload_max_filesize = 2M" and increase it, quite a lot, I suggest at least adding a zero (20MB).

One more point for anyone else muddling through this issue...

once working you may find video quality is piss poor. If so go into /flash/modules/video/inc/header.inc.php and change...

"play" => $GLOBALS['sFfmpegPath'] . " -y -i #input# -r #fps# -s #size# #video_filters# #audio_options# #output#",

to...

"play" => $GLOBALS['sFfmpegPath'] . " -y -i #input# -r #fps# -s #size# -qmin 3 -qmax 8 #video_filters# #audio_options# #output#",

if you want even better quality, try increasing -qmax 8 to -qmax 10

Hey,

I'm having a problem with this as well. Where is this file located? /etc/php.ini ?

Thanks

It really depends on your server. It's not part of Dolphin, it's part of the PHP installation. If you are running a redhat like flavor of Linux it will probably be in the root of the server /etc/php.ini. You could use .htaccess to over-ride the php.ini settings if you don't have access to root or any host worth 2 bits will make the change for you if you email them.