Tech: Video module--video quality/color issues

I am reposting this issue from my previous topic...I need to get feedback from a Boonex tech or someone who can figure out a problem I have with my Video module. This is the standard Videos module installed with Dolphin.

When trying to "record" a video message (Videos, upload, "record"), my skin color is very blue and other colors are inverted (blue appears yellow, etc). Also the video quality is extremely poor....even though I have a very high quality web cam.

I thought it may be due to problems with the RMS server, which I just had activated, but they say the RMS server is just for streaming, not image quality or color problems. Response from Arvixe tech support:

"Should the system be working, but the video is of poor quality etc. you'll need to raise this to the script creator to see if they can provide advice. Our systems are setup for the majority of applications to work correctly, but customisations are sometimes needed and these are advised by the application creators."

 

I tried the record function in the Videos module on the Demo site .... the video colors and quality looked fine. I know that it is not my webcam, since I use it often on Skype and other live video. I'm thinking this must be a problem with the RMS server or something wrong with my Videos module.

This is horrible! No one wants to record a video of themselves when they are BLUE....unless they are a smurf!!  Money Mouth

---Robin Rae, http://SecretSisterClub.net
Quote · 3 Apr 2015

Have you tried to use the search feature here.

I guess you not wanting to hear this from anyone but Boonex but your not.

The video module has nothing to do with video comments as I stated before.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 3 Apr 2015

Searching here can be enlightening to new members.

http://www.boonex.com/googlesearch/search?q=alext+rms+video&gse_filter=googlesearch

http://www.boonex.com/forums/topic/Video-quality-size-and-RMS-bunch-of-questions-.htm#228168

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 3 Apr 2015

The video module has nothing to do with video comments as I stated before.

Newton,  What I am talking about is accessed inside the Videos module. The path is: Videos/Videos Home > Upload > make/choose album > choose "Record" from drop-down menu ... user's image appears on screen via your webcam. This is where the image colors are all wrong (skin is blue, blues are yellow, etc) and the quality is very pixelated. When recording a video, the recorded video is also these wrong colors.

I have a very good quality video cam (works great on all other video uses), I am using Firefox browser, I have newest Dolphin 7.1.5, I have RMS server from Arvixe (Red5 RMS 7.0), AND the video record works fine on other modules on my site (i.e. LiveVideo, Video Chat).

I really appreciate your suggestions, Newton. But please don't imply that I am stupid because I don't know all these things. I am NOT a computer expert! I am an artist and photographer....and just trying to start a really cool membership site, but need some help getting everything to work correctly. Thank you.

---Robin Rae, http://SecretSisterClub.net
Quote · 3 Apr 2015
 
 
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