anyone? i donno the structure of a boonex setup, please help... please!
Need to repair my photos, cause after migration to another server, they are just not showing up!
yes, checked permissions!
URGENT! where the profile photos are pulled from?
 |
Are you sure you checked permissions?
Is media/images/ set to 777 is media/images/folder set to 777. It should be ALL of them except or Flags and Smiles (which should be 755) I'm betting it's your media/images/profile_bg that is not set right, but you should check them all. And yes, perms do need reset after you move to a new server. All of them.
Also, is the new host recognizing the Triple 6 & 7 perms? Some don't allow them so they fake you out by letting it show set that way when it's really not. Bad hosts. |
I'll send you a private message ... providing you the details |
check your e-mail peter |
Someone has the solution to this. He needs the file permissions list.
The site was moved to a new server, I took a peek via FTP and every folder is back to 755 & 644. I can't seem to find that list of file perms someone did. Anyone have it that can post it in here for him. He needs it for the base install and all the modules.
|
I don't suppose this is it: http://www.boonex.com/trac/dolphin/wiki/DetailedInstall70#Permissions BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
I don't suppose this is it: http://www.boonex.com/trac/dolphin/wiki/DetailedInstall70#Permissions
You are such a smart arse Magna... ROFLMHO |
Is that it? I guess this is not it, so anyone else??? |
Is that it? I guess this is not it, so anyone else???
Yes, that is it. The base perms are done. I just finished them up. Thinking your going to have to go into your admin panel & re-intall all your mods unless someone has the permissions for all the modules?
You got those somewhere Magna? |
I don't suppose this is it: seven-seven-seven - of course, that's only if seven-five-five doesn't work Do you honestly think that I have the answer for everything? BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
I don't suppose this is it: seven-seven-seven - of course, that's only if seven-five-five doesn't work
Do you honestly think that I have the answer for everything? Yeah. Your a smart ass. LOL... Now, if anyone has the perms for the modules folders and files to help this guy out it would be great.
You do realize if you weren't so helpful I'd smack ya loopie like a certain other person got yesterday... |
I don't suppose this is it: seven-seven-seven - of course, that's only if seven-five-five doesn't work Do you honestly think that I have the answer for everything? Yeah. Your a smart ass. LOL... Now, if anyone has the perms for the modules folders and files to help this guy out it would be great. You do realize if you weren't so helpful I'd smack ya loopie like a certain other person got yesterday... Hey, give me the guy's set-up information (web server set-up, not account), five hours and a keg-full of carbonated water and I can replicate his environment to determine the permission values. I'm also glad to know that there is at least a thin line between living and being thrown out the window. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
Permissions for modules: chmod 777 modules/boonex/avatar/data/images/ Rules → http://www.boonex.com/terms |
Permissions for modules: chmod 777 modules/boonex/avatar/data/images/ Would you like some carbonated water? BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
Magna... Please????? :((( Would you? :( No clue how to do it. Please. :( |
Magna... Please????? :((( Would you? :( No clue how to do it. Please. :( Mydatery should be handling it on the front lines, while I was communicating with him from messages. In the mean time, help me move this keg of carbonated water out of here. I'm on probation, you know. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
what should the file permissions for inc/header.inc.php be? I have checked on Unity but I cannot find it...
many thanks, Stuart Permissions for modules: chmod 777 modules/boonex/avatar/data/images/
There are none so blind as those that will not see. |
:)))) Thank youuuuuuuuuuu!!!!!!!!!!!!!!!!! I love you man!!!! As for you Stuart038, I've check my old installation, it should be 666. |
:)))) Thank youuuuuuuuuuu!!!!!!!!!!!!!!!!! I love you man!!!! As for you Stuart038, I've check my old installation, it should be 666. Please, don't do that. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
No, really! I'm so grateful for all the efforts! |
I think a great big Man-hug is in order. My opinions expressed on this site, in no way represent those of Boonex or Boonex employees. |
I think a great big Man-hug is in order. Don't bet on that just yet. We do have all the perms set correctly now. Cleared out the caches. Managed to get into (figured out with the OP the login) Admin Panel. However, we are still pulling 403 errors when you click a profile/image and so on. Double checked, the .htaccess is there. I'm wondering, is the mod_rewrite enabled on this thing? Can you answer that OP, because this is getting really annoying. |
So we have made some headway on this ball of bailing wire. Where are we?
Well, it was a move by JCTWebsites from a dedicated to the current server it's on from my understanding. DNS was not resolved and had to be accessed via IP. Okay, that's not to bad, we can work with that one. But we had no resolve on profiles anything. Reset all the file permissions, uninstalled and re-installed the modules and the site is starting to want to function. Meaning the profiles & accounts are resolving. Had to kill the permalinks to it too. Now, instead of a 403 or 404 error, we are getting a 500 error on the photos/avatars/videos/sounds and I think you get the picture. It's 3:44 AM here my time and I am crashing out. All who have an idea of this site, please kick in with suggestions that we can try. The OP is hanging around and I'm sure he'll answer questions if you have them. I'm strongly thinking that AlexT should be taking a look at this as it's really looking like a misconfigured server the more and more I review it.
|
I don't suppose the web server is using SuPHP, is it? BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
RE: I don't suppose the web server is using SuPHP, is it? That's what popped into my head when 500 errors were mentioned My opinions expressed on this site, in no way represent those of Boonex or Boonex employees. |
RE: I don't suppose the web server is using SuPHP, is it? That's what popped into my head when 500 errors were mentioned Yep, SuPHP initiates an internal self-destruct mode when it encounters the following: .htaccess files with php_flag values, and access to files with permissions of six-six-six or seven-seven-seven from anywhere except the server itself. Gotta' love it. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
RE: I don't suppose the web server is using SuPHP, is it? That's what popped into my head when 500 errors were mentioned Yep, SuPHP initiates an internal self-destruct mode when it encounters the following: .htaccess files with php_flag values, and access to files with permissions of six-six-six or seven-seven-seven from anywhere except the server itself. Gotta' love it. But wouldn't that give a 500 Error when trying to load the site at all? It did for me when I had a host that enabled suPhP on me. I couldn't even access the homepage at all.. Chris Nothing to see here |
RE: I don't suppose the web server is using SuPHP, is it? That's what popped into my head when 500 errors were mentioned Yep, SuPHP initiates an internal self-destruct mode when it encounters the following: .htaccess files with php_flag values, and access to files with permissions of six-six-six or seven-seven-seven from anywhere except the server itself. Gotta' love it. But wouldn't that give a 500 Error when trying to load the site at all? It did for me when I had a host that enabled suPhP on me. I couldn't even access the homepage at all.. Chris Well, on one of the hosts I used that had SuPHP, it wouldn't pay attention to the php_flag values in the .htaccess file, but did pay full attention to the file permissions. But, it doesn't add-up that the profiles page (and others) would be doing that, then. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
RE: I don't suppose the web server is using SuPHP, is it? That's what popped into my head when 500 errors were mentioned Yep, SuPHP initiates an internal self-destruct mode when it encounters the following: .htaccess files with php_flag values, and access to files with permissions of six-six-six or seven-seven-seven from anywhere except the server itself. Gotta' love it. But wouldn't that give a 500 Error when trying to load the site at all? It did for me when I had a host that enabled suPhP on me. I couldn't even access the homepage at all.. Chris Well, on one of the hosts I used that had SuPHP, it wouldn't pay attention to the php_flag values in the .htaccess file, but did pay full attention to the file permissions. But, it doesn't add-up that the profiles page (and others) would be doing that, then. I remember about getting 500 Internal server error when they first transfered my website from sharing to a dedicated server. I couldn't load the site at all. So Chris is right I quess, although I'm a newbie in this one.
"Here is the problem with your site, it's not the database: Still there was problem with playing sounds because of the permissions. They just kept loading... The website was running very slow. I've had it "over there" and JCTwebsite move it to his server but still there are some of this issues mydatery is trying to fix them for me, cause I'm like Alice in wonderland when it comes to those thing. I will learn in time, but anyway, it takes time... and now, most important is to get that website running asap. Propagation has finished... |
This issue has really racked my/our brain! I'm glad to see others taken on this issue. I can't figure out this issue to save my life!!!! Good luck to every one here! Thanks people for your time on this! :-) |
Is there anyone out there??? :( I'm about to give up on Dolphin... I'm so desperate to get some help. Anyone from Boonex? No? |
It looks like .htaccess file is missing or is different from the original. Please try to restore original .htaccess file from the package. If it doesn't help then try to add the following string below RewriteEngine on string: RewriteBase /~randevu/ NOTE: you will need to change or remove this string when your domain will be completely resolved and you will change header.inc.php file according to this. Rules → http://www.boonex.com/terms |
The problem is: [Thu Jan 28 01:11:24 2010] [error] [client x.x.x.x] SoftException in Application.cpp:601: Directory "/path/public_html/modules" is writeable by group
Rules → http://www.boonex.com/terms |
I can't notice any change when opening the url :( still no pictures appear... no media at all... |
@ AlexT compare the dates in root when the d7 files were uploaded 01-17-2010 and look at the media dates (audio) one file was uploaded 20 Days Ago, 1 Sounds |
I don't know why you don't see images, maybe because you have not any images! Rules → http://www.boonex.com/terms |
I do have images, of course I do... :( I'll tell them to do cpmove backup from the old working account and let you know when to grab it and restore it over there... |
Can anyone give me the permissions list??? The one Mydatery was talking about... Please :( |
Did you move from a server NOT running suphp to one that IS running suphp? You haven't come right out and said that. If you are running suphp, then all directories should be 755 and all files should be 644. (ffmpeg.exe should be 755) My opinions expressed on this site, in no way represent those of Boonex or Boonex employees. |
Not realizing that he may have been running suPHP I set his files to 777 & 666 as they're supposed to be in a conventional environment and then disabled Permalinks on the site. That cured the issue of the profiles not showing up. Up until that point it was throwing a 403 Error out like crazy for anything/everything that you tried to do on it beyond the hard url's. It would show the yoursite.com/browse.php but it would not show a profile for instance. At that point it began to display the profiles and images, but when you clicked on an image/video/sound file it did a 500 Error on it.
My suggestion would be to have your host reset the permissions via SSH back to 755 & 644 and leave the permalinks disabled, this should clear up your issues finally. It'll take them a few minutes to do it where it's about 20 minutes to do it by hand in FTP.
|
John,
I'm willing to do whatever it takes to get the website running asap. Please. :( |
It's also very important to make sure there are NO files owned by default apache user '99'! IF you are running suphp... and you have yet to answer that... do a recursive chown on the public_html directory to make sure your user account has ownership of all files and directories (once all the files and folders are in place, that is) My opinions expressed on this site, in no way represent those of Boonex or Boonex employees. |
It's also very important to make sure there are NO files owned by default apache user '99'! What is that? In english please... I don't have such knowledge as you do. :( |
Your hosting company should be able to do this for you in just a few minutes. My opinions expressed on this site, in no way represent those of Boonex or Boonex employees. |
HELP!!! Can someone from Boonex take a look at file permissions!? The site was moved to a new server and every folder is back to 755 & 644!!!
media problem... I'll provide admin details for someone to check! |
ah ah ah ah HELP!!! Can someone from Boonex take a look at file permissions!? The site was moved to a new server and every folder is back to 755 & 644!!!
media problem... I'll provide admin details for someone to check! so many issues and so little cash makes for a broken site. Regards, DosDawg When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
the site should have been tarballed and moved, since this would hold the file permissions. if you are moving from one cPanel environment to another, you can use the move API that will hold the file permissions for you. if you do not know how to move a site, you shouldnt be making those attempts. and when you cant answer questions to those who are helping, you cant expect much help. you were informed by Dolphin_Jay of a good hosting company that would have a setup that would work with Dolphin, and you opted for one that is not proven, obviously to save a nickel. the nickel you have saved has now cost you a blue-zillion times more, but by golly you saved that nickel. good job on the savings. Regards, DosDawg When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
the site should have been tarballed and moved, since this would hold the file permissions. if you are moving from one cPanel environment to another, you can use the move API that will hold the file permissions for you. if you do not know how to move a site, you shouldnt be making those attempts. and when you cant answer questions to those who are helping, you cant expect much help. you were informed by Dolphin_Jay of a good hosting company that would have a setup that would work with Dolphin, and you opted for one that is not proven, obviously to save a nickel. the nickel you have saved has now cost you a blue-zillion times more, but by golly you saved that nickel.
good job on the savings.
Regards, DosDawg This is one of the longer running attempts at helping someone we have on here. I think it goes to show how much people are working to try to figure this one out. Just so you know, so far:
Myself, JCTWebsites, VictorT AlexT, Magnasoft HoustonLively Stuart038 Prolaznik and of course Zarcon
And others I'm sure, have jumped in here and at some point to figure this site out. We still don't know for sure if this is an suPHP environment or a conventional php environment server, which is one huge thing in the way. But we have also had JCT and others look at this. I know personally that Boonex has given some support on this thing (You can see the posts from AlexT) on it and still no solution. Question: Who is the host that this server is with? Yeah, I could look up the NS1, but I'm to lazy at this moment.
Note: There must be something more to this story to get that response out of DD that I'm not aware of. What I will say is this thread has shown some awesome support from the forums, members & Boonexers.
Curious: Could he do a fresh install then set a copy of his DB Back-up on that? Just curious, never tried it myself. |
the site should have been tarballed and moved, since this would hold the file permissions. if you are moving from one cPanel environment to another, you can use the move API that will hold the file permissions for you. if you do not know how to move a site, you shouldnt be making those attempts. and when you cant answer questions to those who are helping, you cant expect much help. you were informed by Dolphin_Jay of a good hosting company that would have a setup that would work with Dolphin, and you opted for one that is not proven, obviously to save a nickel. the nickel you have saved has now cost you a blue-zillion times more, but by golly you saved that nickel. good job on the savings. Regards, DosDawg It's not about the savings for gods sake! I got a dedicated server for 200$ a month, but even the techs from that hosting company didn't do right the migration from the shared account to the new one. So, it's not about money at all! That's why I moved to another one, more reliable ... I'm sick of their lies, must admit. Can you imagine, after 2 hours using the dedicated server they recommended to me, they came up with another proposal for "more powerful one"!!! Geeze... I think I would sue someone... The only decent hosting providers I've met so far are terabyte-hosting.com and dolphininstalls.net! at least they are honest and not hiding anything. What you see is what you get! Bravo! As for others, no comment. I won't even name "those", cause they don't deserve it! |
As for support, thanks to all those people! I can't express my gratitude enough... This is like "saving private Ryan" mission... or "mission impossible"... Anyway, guys, thank you! |
I've fixed by myself many, but still sounds can't be played. Can someone check and confirm please!!!
|
I have suggestion. Will you at least end the suspense, and tell us whether or not your new server is running suPHP? This is a very simple question, and only needs a one word answer. My opinions expressed on this site, in no way represent those of Boonex or Boonex employees. |
I have suggestion. Will you at least end the suspense, and tell us whether or not your new server is running suPHP? This is a very simple question, and only needs a one word answer. Yes, it does. |
Couldn't find anything usefu about this... Music player just get the "Loading" twidley flash thing... and not playing the music files... this is the only remaining issue... everything else seems to be fine in general after I did it all by my self... can't figure out what's the problem with public sounds! |
I have suggestion. Will you at least end the suspense, and tell us whether or not your new server is running suPHP? This is a very simple question, and only needs a one word answer. Yes, it does. Well, that would explain everything. Wait, what's that, boy? Timmy's trapped in a well? And what's that? The sounds won't play? Well, I can't help with Timmy, but I might be able to help with the sound issue. Make sure the permission levels for the directories and files pertaining the the sound module are not at either seven-seven-seven or six-six-six. On SuPHP servers, this could cause an issue. Well, either that your you have one of the required settings for PHP turned off. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
chmod 777 modules/boonex/avatar/data/images/ Thanks for the above solution, that resolved my issue. My scenario was that I migrated the installation to another folder. Just want to put this on record. |
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.
The new Dolphin solution is powered by UNA Community Management System.