User Online, offline, online etc...

Hi,

First I read all the topic I could find, but I didn't find somebody with the same problem.

I hope I can get help for this one because my users are really anoid with this problem.

The users are show online, than fews secondes later offline (generally around 30 secondes, but sometimes more, sometimes less), than online again, etc... It never stop !!!

I look in the advance settings:

"Time period in minutes within which a member is considered to be online: 3"

I tried with different minutes ( like 3, 2 etc...) but it doesn't help

I also tried to put a higher number for the spy module:

"Spy page refresh time (in milliseconds):300000"

I am using commetchat on my page, who also show Online/offline user. I did also try to change the setting in cometchat to refresh less often (every 180 seconds).

Can somebody tell me where to look for a solution ?

Or at least how can I disable the alert window for online/offline friends ?

I will appreciate any suggestion.

Thanks

Try to increase this setting:

"Time period in minutes within which a member is considered to be online: 60"

Or set it even more

THANK YOU VERY MUCH FOR YOUR ANSWER ALEXT

I come one step near a solution.

When I look at my console, every time I get this online, offline,... it is when:

GET http://mypage.com/member_menu_queries.php?action=get_menu_content&menu_id=3&_r=0.054856936950817836

is called.

If I take the "friends block" away from the member menu builder, than the anoying alerts disapear.

It is not a perfect solution, but it is already one.

What will be very good is that this:

GET http://mypage.com/member_menu_queries.php?action=get_menu_content&menu_id=3&_r=0.054856936950817836

is call for exemple every 5 minutes and not every 5 secondes.

Do somebody know how can I do this setting?

Here is what the console also gigve as information:

DateThu, 25 Nov 2010 06:18:23

GMTServer Apache/1.3.41 Ben-SSL/1.59

Cache-Control no-cache, must-revalidate

Expires Mon, 26 Jul 1997 05:00:00 GMT

Pragmano-cache

X-Powered-By PHP/5.2.14

Last-ModifiedThu, 25 Nov 2010 06:18:23 GMT

Keep-Alive timeout=2, max=198

Connection Keep-Alive

Transfer-Encoding chunked

Content-Type text/html; charset=utf-8

You can change it in inc/classes/BxDolMemberMenu.php file, the following line:

var $iBubblesUpdateTime  = 30000; // in milliseconds;

var $iBubblesUpdateTime  = 30000; // in milliseconds;

THANK YOU ONE MORE TIME AlexT !!!!

It look like das was exactly my problem.

Hi!

i'm using commet chat & i too have this problem. Did you find a solution for this?

Hi;

first I took away the "friends" button on the user menu.

I also wrote a ticket by cometchat as my user wasn't showing properly "online". They fix the problem.

I have a problem with the status. I cant change it to online/offline ect.

It is only changing if i refresh the page or klik on something in the menu. so its looking like the status is just chancing when the page reload.

Does any body have any idea