Video Upload Problem (Server I/O Error)

Let me explain the issue in with some more details:

I tried uploading 150 mb file, failed midway. Then realised I have to add file upload max size in video setting in admin. Changed to 200 mb there. Again tried uploading 150 mb file. Again failed. Tried the same with 40 mb file, again failed.

In all the above occassions, I was using flash uploader and the error message was "service I/O error"

Again I tried with 15 mb file. Now I can upload the file, but the file doesn't process and eventually fails. Tried this 5-6 times. 

Attached is the admin tools audit page screenshot. ffmpeg.exe file permission is ok (i.e. executable).

Anyone has any solutions pls?

First thing is that upload size and max post size probably need to be increased in php.  If you want to upload a 500 meg video file, the settings in php has to allow it.  Also need to make sure that your cron job in your hosting/cPanel is set up properly and is running.  Ffmpeg also has to have the proper permissions to run as well.

Thanks for the reply geek_girl.

1. ffmprg file permission is ok.

2. Cron jobs is also set up properly. minimum scheduled time for running cron jobs is 15 mins

3. I don't need to upload more than 50 mb files. But since I am able to upload 15 mb file, I guess size is not the issue (even if it is its not the only issue). Mine is a shared hosting server. The server config says the max file size for upload is 32 mb. So a 15 mb file should get uploaded properly right?

Other problems I am facing:

3. Can't use the Youtube embed option for videos also. Tried it with more than a dozen youtube public, searchable videos, didn't work for any.

4. Audio file (mp3, 5 mb) is stuck in "pending processing" for hours. 

So basically none of the video/audio options are working for me. What could be the reason?

Depending on your connection you might also need to increase the max_execution_time. For a file 500mb you need to calculate how long it will take it to upload. So on super fast broadband it might take 5 mins but on slow it will take ages. increase the max_execution_time to some thing 3000 for big files.

For continuous processing your cronjob need to run every second i guess. Problem with shared hosting is small share of the processor to process the big files. with cron setup for every 15min will take it ages.

 How did you install your Dolphin?

If you used an auto installer, the version may not be current, that was fixed in version 7.1.6.

 What would really help is the screenshot of the PHP info tab.

Top right of the Audit page.

This will allow us all to determine your current server setup and what needs to be changed.

also max_input_time 3000

Thanks for the replies moonsoon2u and newton27.

Attached are the screenshots of the php info tab of dolphin admin tools and also php configuration settings page from cpanel. I guess these will be enough for you to understand the php settings.

I know most of these resource limits are very low and not enough for video processing and playback. Maybe even for small audio files. But unfortunately, knowing my host, I don't think they will increase any of these limits and will straightaway recommend VPS hosting or dedicated server, which I can afford at this juncture. 

However, if I can embed youtube videos and and play them instead of uploading videos on the server, I think my purpose would be served for the time being.

newton27, as you suggested, will upgrading the dolphin version to 4.1.6 really fix the youtube embed issue?

Any solution keeping in mind my server limitations, would be very helpful.

Thanks in advance!  

upgrade to  7.1.6. it will serve the purpose :)

For shared hosting user, you can try third party cron job service like https://www.easycron.com, it allows setting up cron jobs that run every minute.

 I could be wrong but I don't see how a cron job on another server can run privileged files on mine?

 Cron jobs can be set to run every minute which is sufficient.