Video never finishes "Processing"

When using the "Record" method to add videos to the site, the processing wheel comes up after clicking stop.

Regardless of how long you leave it sit - it never finishes "processing" and never gets added to the site.

RMS appears to be working, video calls, video chat etc all work. It's just recording video.

Is there a log I can tail somewhere that will give me more information about what is going on?

Mind telling us the frequency of your cronjob, and max execution time (php.ini)?

cron job is running every minute, and max execution time has been pushed all the way up to 30 minutes

How can I at least turn on debugging?

Obviously this is somehthing specific to me, but - I can't provide more information for discussion / help if I can't even tail or see debug info?

Cheers, Troy

If setup with the cron job, an email should be sent every time the cron job runs/processes data. This includes running any processes for video uploads. Check your email for a report from the web server's cron daemon and post it in a new reply. Note that sensitive information may be present in some cases (such as usernames and passwords), in which case, such information should be omitted.

No, no emails to the admin address.

However -I do have a fix.

All of our servers have the PHP function "popen" disabled for security (http://php.net/manual/en/function.popen.php)

I found the error_log file in ~/public_html/flash/ which showed that popen was being called, but was disabled. I have removed the ban on popen - and now everything is fine.

It is a real pity that there is no central error / debug interface or file, this would have been a LOT easier to locate and manage, if this was the case.

I understand your frustration on an error not being displayed or central debug, but having POPEN enabled was one of the first mentioned things in this troubleshooting sticky here on the D7 forums.

http://www.boonex.com/unity/forums/topic/Troubleshooting-Crons-Videos-Migrations-RMS.htm

Most of us have experienced these errors before and answered already.  Just need to search a little more :)

It's actually also a stickied topic. In this forum.

Cheers Zarcon and all those that replied.

Regarding this already being answered in the forums - i did search. Not just with the forums quite limited search facility - but also with Google.

Searching for the word "popen" in the message body returns the results I needed, but - without knowing it was a popen issue - I didn't know to search for it.

The titles, and searchable content for the relevant forum posts don't mention video processing failures they are things like "my videos...??? fails every time" and "Video Upload isn't working after update" and there are no articles that mention recording using RMS specifically. Obviously now that I am building a better understanding of the cross reliance of things - I will be able to more effectively search.

Given that popen is such core functionality to the video / audio flash modules and that it's disabled on most "secure" php hosting solutions -  I would suggest the admin system checks for the availability of core functions either at install, or when accessing the admin module. It would be a tiny bit of code - that would save a lot of time.

You didn't see the post right at the top, first page of this forum that says

Troubleshooting - Crons, Videos, Migrations, RMS
Hi Members, Since there are still many people having

Hmmm. Me thinks you need to spend more than .05 seconds searching for your answer.

In all honesty, I actually forgot that topic existed, so I wouldn't blame the newbie.

Wow, we must be in a  parallel universe, me being the asshole and you being the nice guy.... I gotta ponder that for a bit.

I'm not an asshole, but I am a sarcastic jack ass. There's no need to ponder, you're still in the correct universe.

WHEW, THANKS! Was gettin a little worried there for a sec.....

There's no need to worry... for now.