Video processing failure

What's cause video processing failed for cron job(cron job is running) ?

Where is the location of failed video listing ?

Any suggestion?

Thanks.

Quote · 15 May 2011

You should check your email for any error reports from the cron daemon. It's most likely a case of one of the following:

 

  • incorrect permissions for directories and ffmpeg.exe
  • insufficient configuration of PHP (such as memory_limit being less than 128M)
  • web hosting provider disallowing ffmpeg.exe to run
  • cron job not properly setup (wrong path information, etc.)
  • wombats remotely hacking into the server and stopping the cron job from successfully running
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Quote · 15 May 2011

Thanks.

I got this error message from cron job report. It is related to the video file size because smaller file size is fine.

I guess some what setting is not right for bigger video file processing. But I don't know what is required by D7

video processing.

Any one have suggestion?

 

Message copied from the end of Cron job report

..........

frame=39763 fps=201 q=0.0 size=   77324kB time=1589.89 bitrate= 398.4kbits/s dup=0 drop=7905

frame=39862 fps=201 q=0.0 size=   77506kB time=1593.91 bitrate= 398.3kbits/s dup=0 drop=7924

[mp2 @ 0x9b2c6f0]incomplete frame

Error while decoding stream #0.1

frame=39901 fps=201 q=0.0 Lsize=   78469kB time=1595.47 bitrate= 402.9kbits/s dup=0 drop=7932

video:63011kB audio:14595kB global headers:0kB muxing overhead 1.111616%

Database access error. Description: MySQL server has gone away

Quote · 17 May 2011

jyi,

the last line on your post which references the database has gone away, means exactly that, that the database connection is dropping on you.

 

also if you are able to upload smaller videos, but not larger ones, that would indicate a server setting that you can modify.

 

max_upload and max_execution need to be tweaked. if you are on a shared server,  you can edit these settings via your php.ini on your account. if you are on vps or dedicated, you can change these settings via whm php configuration settings.

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 19 May 2011

Check whether your server has enough RAM.

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Quote · 19 May 2011

Thanks.

Max RAM can be set is 258KB.

The video file seems to be processed because there are files of .mp4, .m4p, .jpg and _small.jpg inside \video\file\ folder.

I think may be the last step failed to add to video listing in database.

Where are the listing of  processed and failed video stored, database ? table ?

Quote · 20 May 2011

clearly you made a typo here, as 258kb is not even going to start to convert a video.

 

 

258kb == 0.25195MB RAM

as mentioned earlier, what i see is that you are having a database failure, the database is dropping off during initialization of the conversion process. so if you in fact are running on 256MB of RAM, which in and of itself is minimal, then there are other processess which are running that are causing mysql to not have enough RAM to continue to function.

 

so you need to increase your RAM to something around 512MB minimum, on the machine, allocation which is done in the php configuration should be 256MB  which is a setting called memory_limit, which is a directive that limits the script to utilization of 256MB RAM should the script be poorly written.

 

max_upload

max_execution

memory_limit

max_file_size

these are all necessary evils of dolphin. could you run phpinfo() and show us what you are running for your php configuration?

 

with the report that states mysql has gone away, that means exactly what it says, mysql went away, thus rendering the site DOA and will not process anything.

this has nothing to do with the dolphin script, this is most specifically looking like a server configuration issue.

based on your on statement that you have 258KB RAM, which i would only hope to be a typo, and other suggestions have been given, and observations made, if you could provide more solid information , then you could be better assisted.

 

Thanks.

Max RAM can be set is 258KB.

The video file seems to be processed because there are files of .mp4, .m4p, .jpg and _small.jpg inside \video\file\ folder.

I think may be the last step failed to add to video listing in database.

Where are the listing of  processed and failed video stored, database ? table ?

 

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 20 May 2011

Thanks, 

How can I run phpinfo()?

I'll provide more info if I can.


Quote · 20 May 2011
 
 
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