Wy website is now in hack by Indonesian. Help me.

Dear all experts,

Please visit www.netgatenavigator.com

I need your help. My hosting said it is because of the boonex software.

Urgent.

Regards,

AMIR

I think you should get in cpanel and change passwords. They done something with your site and now it can't connect to its database. You need to search their code in your files. Probably they have added something as a default page or replaced. Don't know exactly. Maybe mscott can help much better on this. 

Would you like to take a legal action and make the hacker cry. He is hacking many sites i guess just a quick search shows that. You can report it to legal authorities and report his email to yahoo.

Dear Prashank25

Thanks for the advice. I just send a short message to mscott. Now I'm awaiting his reply.

About to report this hacker to the authority, I do not know how to do it and where to report to. I'll do it after my website has recovered.

Now, I'm try to change the password.

Regards,
AMIR

how many users you have on your site? Is it an active site?

and this is the link http://www.ic3.gov/default.aspx

I know it's hard to not take it personally but remember this wasn't a guy sitting in a room somewhere trying to hack your site... this was done by one of a million bots that search the web 24/7 looking for vulnerable sites to exploit.

Two questions:

1. Are you using Dolphin 7.0.7. or older?

2. Do you have a recent backup from BEFORE the hacking?

I'm using version 7.0.9

If you're using 7.0.9. it probably wasn't Dolphin that the hacker exploited. On shared hosting he could have come in through any one elses account on the server. The quickest fix is to delete the site and database and restore from the last backup.

If your hosting provider can't tell you exactly how they got in I would switch providers. By exactly I mean the file they used, not just blame it on Dolphin. If they can't tell you then there is no point in fixing the site because they will just do it again in a few days.

You also might want to check for any FTP accounts you don't know about in Cpanel and run malwarebytes on your home computer.

Mscott

I'll do it at home later because now I'm in traveling. Will reply to you the result.

Thanks for helping me.

Regards
AMIR

Dear all

Just arrived home. When I try to log in as admin at netgatenavigator.com/administration, this message appear,

"Database connect failed"

"Fatal error: Call to a member function getRow() on a non-object in /home/netgaten/public_html/inc/utils.inc.php on line 421"

Then, what should I do now?

Regards
AMIR

Dear all,

Due to this problem which not resolved, I had to delete all files and database, and rebuild my website.

Thank you for help.

Regards,
AMIR

 That's usually the easiest way to fix a hacked site, plus it gets rid of any nasty little files they might have hidden.

BUT remember, if you didn't figure out how they got it and your host can't tell you then it'll probably happen again in a few days.