admin password

plz How to retrieve the admin password ?

Click "Forgot Password" on the login box... then enter your email and the Captcha.

It does not work, I do not receive email

Hello

In this case you need to go to Dolphin's Database via phpMyAdmin (usually it's available in Host's CPanel) -> Profiles table. Find the row which describes admin profile (usually it has admin as name and 1 as ID) an edit it. Set

Password: 2835d734b7f01616bf43efcaa2115504a6231d3a

Salt: YjEyNDFk

Then remove user[admin's ID].php file from cache folder (usually it's user1.php). You may find it in root folder of your Dolphin script.

Now you may try to login with xxxxx as password. Don't forget to change this password via admin panel -> settings -> admin password when you are lodded in.

Thank you,

but why can not receive messges in our box?

If I had to guess I would say your email provider think's the Dolphin emails are spam.

I don't think, because it does n't even exist in spam box, I wonder if because I receive too much email (1000 per day) from my site so maybe my server is blocked and it sends just the old e-mail

Do you have the SMTP module installed? If not you might want to try using it and see if the emails come though. 

Are you getting anything from the site like the new member notifications?

Hello Anton,
what do I do with the database?
any relation with the suppression of "user1.php"

( delete it  via FTP? )

Yes, after you insert that password and salt for user #1 then delete everything from the /cache and /cache_public directories (except the .htaccess) and you should be able to login using the password "xxxxx".

* I think that I have it

like I have a dedicated sever with cpanel

* I receive anything since a week

* i must substitute this "2835d734b7f01616bf43efcaa2115504a6231d3a"  ??

Yes, and also add this as the "Salt" for the admin user: YjEyNDFk

Then clear the cache.

When you get back in admin check the SMTP mod.. Admin -> Modules

Ok, thank you,

I will try !