I recently installed 7.0.2 I am trying to get the desktop app to work but everytime i go to install it, it tells me:
The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
I have tried to install I have unistalled AIR reinstalled everything, tried it on different computers and OS systems and I keep getting the same error. I tried to unistall the module and reinstall it, when i go to boonex site and try theirs it works fine, so at this point I am thiniking it is a scripting error here...anyone have any ideas??
Thank
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Yeah the desktop app is a mess at this point..... you are not the only one. https://dolphin-techs.com - Skype: Dolphin Techs |
LOL is there a fix anywhere? |
Hi, Samr problem...
Any fix on the horizon...
Glenn
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The only thing i can say is some days it works and some days it dont.. I guess 7.0.3 well be out in the next few weeks so it might be working better in that version. https://dolphin-techs.com - Skype: Dolphin Techs |
Naw mine is just telling me that there is an "installer package error" it wont even let me install it.... |
It's weird, because mine worked consistently the first week of the install, then nothing. Does the app depend upon BoonEx servers? |
Hi,
Can we get this fixed please........
Someone post a solution??
Regard
Glenn
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Hi, Thanks for that...
Does it work for ver 7.02?
Regards
Glenn
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Hi,
That does not work.... Installs fine - crashes on Create Agent. Run agent - it crashes.
Windows 7.....
Regards
Glenn
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Hi,
I get Sorry, an error has occurred, the application could not be
installed because the AIR file is damaged. Try to get a new AIR file
from the publisher of the application
When I run the desktop download from my site.
I have setup the backend Flash etc.
Where can I get a new AIR file?
I am just about to go prime - but I wish a developer would jump in here.......!!!!!!!!!!!!
Regards
Glenn
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Rayz is the developer of the Adobe AIR app, so if you have any issues, you may want to contact him.
When the Desktop app module is installed, Dolphin queries http://air.boonex.com/desktop/, which takes information sent by Dolphin and dynamically compiles a Desktop app compatible with the site. Once the app is created, it is downloaded and made available. Editing the Desktop app yourself may cause it to no longer install, due to it being signed and hashed.
BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
Hi,
Thanks for that - I have sent a message.
It is a clean install - so all should be fine.
How can you just un-install and reinstall the desktop Mod?
thanks Glenn
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Hi,
Bump
Can anyone tell me how to re-installed the desktop mod - it is part of the flash mod and gets in stalled with the install of the site.
Maybe this will recreate the .air file or install file?
Regards
Glenn
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Hi,
Bump
Can anyone tell me how to re-installed the desktop mod - it is part of the flash mod and gets in stalled with the install of the site.
Maybe this will recreate the .air file or install file?
Regards
Glenn
You can uninstall the Desktop module by navigation to administration, tools, modules, and checking the related module and clicking the uninstall option. To reinstall it, just recheck it and click the install option.
BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
THAT WORKED!!!!! THANKS!!! :) I am a happy guy again :) |
what is this desktop module for ?? i have no idea what are the functions of it. how do i access it after login as a member ?? Regards........ M.Chauhan U.K. |
Hi,
Thanks for that - sorry for being so stupid - I was looking under flash apps?????
It worked Brilliant - not sure what you are supposed to see once logged in via the app.
Chat
Users List
Mailbox
Website
Can you not add photos, blog etc?
regards
Glenn
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what is this desktop module for ?? i have no idea what are the functions of it. how do i access it after login as a member ??
The Desktop module allows users of your site to download an Adobe AIR application that allows them to connect to your site from their desktop. Once logged in through the Desktop app, you can chat with users through the Chat module, as well as the Messenger module. I believe you can also check your mail. The features are pretty limited.
BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
Hi,
Thanks for the fix and the info on what it does.
If it does not work - Un-install - re-install desktop mod.
My origional .air file was 4kb big - on re-install it was 143kb big.
Works now.
Thanks Glenn
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I've tried to install, uninstall, I even reinstalled D7. Using 7.0.2. The installer download gives me a 173 byte file. |