download problem

Hello,
I have a problem and I ask for solution
in my shopping History I on 02/16/2015 bought a module with the
when I try to download the product comes the message
You do not have license for this product. Click here to purchase it.
The seller says to Him would be all right
where is the problem I got is the transaction ID from the seller

Hello

If the transaction for some reason wasn't processed automatically here then the seller can process it manually via Order Administration. When it's done the download link will be automatically opened. 

If seller says that the transaction was processed and he can see it in the Order Administration then you may ask him to cancel it and the process manually. It definitely should solve the downloading problem.

Yes, the seller no idea he says it's not everything goes properly filed with Transactions ID but the download
and the seller is not even in a position to send the email by me
I have now informed and PayPal buyer protection enabled

the seller has the money Cashes
and now I am here on module without inquiry to the seller is only silence

Please point the seller to this answer:

http://www.boonex.com/forums/topic/download-problem.htm#255188