http 500 internal server error

Hi,

My site works fine but when I go to my "login" box and sign in it comes up with this error.  Nothings changed any ideas?

thanks

Lisa

This is a permissions problem and it's normally caused by an htaccess problem or a file uploaded by the "root" account.

Can you check and see if an .error_log was created? Or if it's a VPS or dedicated server check the master error log:

/usr/local/apache/logs/error_log

There is a huge error log there that is showing lots of errors like the following: 

[Wed Feb 15 16:58:07 2012] [error] [client 81.86.32.170] PHP Warning:  fopen(/var/www/vhosts/dateband.com/httpdocs/httpdocs/cache/user1.php): failed to open stream: Permission denied in /var/www/vhosts/dateband.com/httpdocs/httpdocs/inc/profiles.inc.php on line 240, referer: http://dateband.com/index.php

[Wed Feb 15 16:58:07 2012] [error] [client 81.86.32.170] File does not exist: /var/www/vhosts/dateband.com/httpdocs/httpdocs/templates/tmpl_dateband/images/msgbox_bd.gif, referer: http://dateband.com/member.php

[Wed Feb 15 16:58:08 2012] [error] [client 81.86.32.170] PHP Warning:  array_merge(): Argument #1 is not an array in /var/www/vhosts/dateband.com/httpdocs/httpdocs/inc/classes/BxDolMemberMenu.php on line 520, referer: http://dateband.com/index.php

[Wed Feb 15 16:58:08 2012] [error] [client 81.86.32.170] PHP Warning:  array_merge(): Argument #1 is not an array in /var/www/vhosts/dateband.com/httpdocs/httpdocs/inc/classes/BxDolMemberMenu.php on line 520, referer: http://dateband.com/index.php

[Wed Feb 15 16:58:08 2012] [error] [client 81.86.32.170] PHP Fatal error:  Class 'BxPmtDb' not found in /var/www/vhosts/dateband.com/httpdocs/httpdocs/templates/base/scripts/BxBaseMenu.php on line 162, referer: http://dateband.com/index.php

[Wed Feb 15 17:04:01 2012] [error] [client 66.249.72.21] PHP Warning:  fopen(/var/www/vhosts/dateband.com/httpdocs/httpdocs/cache/sys_objects_actions.inc): failed to open stream: Permission denied in /var/www/vhosts/dateband.com/httpdocs/httpdocs/templates/base/scripts/BxBaseFunctions.php on line 420

[Wed Feb 15 17:04:01 2012] [error] [client 66.249.72.21] PHP Warning:  fwrite() expects parameter 1 to be resource, boolean given in /var/www/vhosts/dateband.com/httpdocs/httpdocs/templates/base/scripts/BxBaseFunctions.php on line 421

[Wed Feb 15 17:04:01 2012] [error] [client 66.249.72.21] PHP Warning:  fclose() expects parameter 1 to be resource, boolean given in /var/www/vhosts/dateband.com/httpdocs/httpdocs/templates/base/scripts/BxBaseFunctions.php on line 422

I think you should clean all cache in backend. Then clean your browser's cache and re-check it.

If you have an error again, try to clean all files excepting .htaccess in ./cache, ./cache_public and ./tmp

there are loads of files under /httpdocs/cache should these be deleted?

If you see ./cache, ./cache_public and ./tmp (and all Dolphin's files and folders) in /httpdocs and you are connecting to your website's account with FTP, it's is the good folder. Do not anything if you are not sure.

ok still not working.  Any more ideas please?

have you checked that the images folder in your simq directory is read  write and executable and that the simq php file is not executable .

to test your folder permissions. go to admin panel/ tools click on host tools permissions this will show you if folders are set correctly.

As currently your site isn't generating your capture images

happy thoughts

I see httpdocs/httpdocs

It appears httpdocs is appearing twice in the path. Seems to me it should only be once. Indicates you have a site installed in /var/www/vhosts/dateband.com/httpdocs/httpdocs

Did you clear the cache in that folder or in /var/www/vhosts/dateband.com/httpdocs

You may have a problem with path in inc/header.in.php pointing to the wrong folder.

thank you for your help

/cache cleared

Duplicate httpdocs removed, cache cleared

admin panel/tools images folder "current level" not writable "desired level" writable.  cannot see how to change this.

this is getting really annoying now it worked fine on my old server grrrrrrr

More help pretty please?

Lisa

interesting.......i deleted all the files except htaccess one in /cache.

the page which hasnt been loading and coming up with http 500 error then showed but had lots of error messages on it about missing cache??

Warning! Cannot open Profile Fields cache file (/var/www/vhosts/dateband.com/httpdocs/cache/sys_profile_fields.inc) for write.
Warning! Cannot open Profile Fields cache file (/var/www/vhosts/dateband.com/httpdocs/cache/sys_profile_fields.inc) for write.

this is what happens in boonex if i try to tick cache boxes in the settings.

Ive checked and these files are on the server.

 Warning! Cannot open Profile Fields cache file (/var/www/vhosts/dateband.com/httpdocs/cache/sys_profile_fields.inc) for write.

It seems that this file is not writable ... With your FTP client you can try to change this file's rights (777)