sign up issues!!!!!!!!!

users are having a real hard time using the sign up.

this is a major issue here

seems when one field is incorrectly made it sits at the bottom of the screen and they do not know why it is NOT SAVING!

they do not look for the red circle beside the bad data. nor does the code jump to it.

I have had to explain this to them more than a few times.

seriously needs a bad data error routine so they know WHY IT IS NOT SAVING their sign up.

they are too confounded to scroll up and look for the red circle.. even if they did they do not know what it is.

please make new user data entry easier to use.

PS: the email verification when the user enters in the profile data.. it doesn't tell them about it leaving the profile they just entered with NO LOG IN.

email verification prompt should be added when the user enters their avatar etc.

Quote · 9 Apr 2010

This is an issue, and I do believe the page should at least "jump" back-up to the top. However, an alert icon does appear next to the submit button, so users should at least know that there is some sort of an error on the join form.

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Quote · 9 Apr 2010

Hi, i don't remenber where i found this modification, so i will post all the instruction here.

Whit this when one field is incorectly will appear one poup message, that tell they is an error and to check all the field.

On my sites work, so i hope work also for you. Here the modification you have to do :

Always make a backup of any file before you change it. This change doesn't cause problems to the default installation,

if you have customized your installation join process, this may not work so use at your own risk.

1.  To make the alert popup for errors when a user tries to submit an invalid join form do the following:

Open inc/js/join.js

Find the following code snippet around line 59:

if( bHaveErrors )

doShowError( eForm, 'do_submit', 0, _t('_Errors in join form') );

else

eForm.submit();

replace with

//  Old java, changed out to show the error.

//  if( bHaveErrors )

//     doShowError( eForm, 'do_submit', 0, _t('_Errors in join form') );

// else

//     eForm.submit();

if( !bHaveErrors )

eForm.submit();

if( bHaveErrors )

alert('Alert: There are errors in your profile entries, please correct the fields marked by a red ! next to it.');

Save and upload.

2.  To make the alert popup for errors hwen a user tries to edit their profile and leave out a required field do the following:

open inc/js/pedit.js

Find the following code around line 46:

if( !bHaveErrors )

eForm.submit();

Replace it with the following:

if( !bHaveErrors )

eForm.submit();

if( bHaveErrors )

alert('Alert: There are errors in your profile entries, please correct the fields marked by a red ! next to it.'

Save and upload.

3.  Now Log into your adminitration homepage and press the clear css/js link to clear out your js cache.

To change the default error message, simply change the text next to Alert:

Changes were inspired by gracey.

...
Quote · 9 Apr 2010

THAT'S AWESOME!! thanks that solves user sign up problems straight forward to the point.

I wonder why boonex didn't install it. oh well. problem solved.

Quote · 10 Apr 2010
 
 
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